Assistant Parking Manager (Management Analyst IV)

The major responsibilities of this position are listed below. For more detailed information, please review the job description MAIV.

• Monitors contractors’ productivity and compliance on a daily basis, including but not limited to the implementation of new procedures, programs, and staff scheduling.  
• Ensures that parking operations are running efficiently and revenue collection is effective.  Monitors contract terms, financial performance and costing of services provided.
• Conducts audits of parking operations, including operational audits and citation and parking ticket audits.  
• Works with the Department of Transportation’s Administration division to coordinate regular fiscal audits of contracted parking operators.
• Develops, negotiates and implements new contracts for parking services, including contracted services for parking lot and facility operations and maintenance and management of parking lots and parking facilities.  
• Obtains and evaluates proposals and makes recommendations to the Parking Manager.
• Provides routine, daily oversight for the City’s contracted parking services.
• Performs complex administrative duties for specific programs, including monitoring budgets, organizing and preparing written reports, developing recommendations on complex issues, and providing documentation upon request for the Parking Manager, the Director of Transportation, the City Manager, the City Council or other entities.
• Assists in the developing, coordination and implementation of policies and procedures for parking operations and maintenance programs.
• Supervises Parking division staff by assigning projects, providing technical assistance and ensuring that the projects are completed in a timely manner.
• Coordinates work with other City departments and divisions, including Traffic Operations and Finance to ensure consistent application of parking policy.
• Makes recommendations regarding staff performance evaluations, hiring and termination decisions, and other personnel related matters.
• Coordinates and maintains computerized parking management systems.  Provides technical support in developing and preparing parking data for highly efficient and cost effective parking services to City residents, businesses and visitors.
• Coordinates with Department of Transportation’s Administration division to analyze revenue collections, prepare revenue projections and prepare financial reports of parking programs and contractor services.  
• Monitors revenue to ensure budget projects can be met and staffing and regulations are appropriate.  
• Analyzes financial implications of revenue and prepares reports on the financial feasibility of parking programs.
• Makes presentations to neighborhood groups, City commissions, the City Council and the public.
• Assists City staff in the analysis and revision of City ordinances, regulations, general and specific plans, and municipal codes.
• Evaluates parking policies and makes recommendations to enhance revenue and to address concerns of residents and visitors.
• Coordinates work with the City’s Public Information Officer and staff in the Department of Information Technology to promote various parking programs and integrate parking management systems with other City systems as appropriate.
• Works with the Parking Manager to determine appropriate website content in order to communicate parking policies, facilities, rates and processes more effectively with residents and visitors to the City.
• Performs other related duties, as assigned.

COMPETENCIES 

The following list represents the core competencies needed for success in this position.

• Adaptability responds positively to change and modifying behavior as the situation requires.
• Attention to Detail focuses on the details of work content, work steps, and final work products.
• Communication engages effectively in dialogue and writing. 
• Critical Thinking analytically and logically evaluates information, propositions, and claims.
• Handling Conflict manages interpersonally strained situations.
• Leadership guides and encouraging others to accomplish a common goal.
• Managing Change addresses key factors that influence successful organizational change.
• Teamwork collaborates with others to achieve shared goals.

Minimum qualifications:

• Bachelor's degree in business or public administration, finance or a closely related field AND
• Four years of full-time progressively responsible analytical or administrative experience, two years of which is at the journey level.

Desirable qualifications

• Experience working as a parking analyst in a public agency, or experience working in the Parking profession with experience in off-street parking management and/or parking enforcement.
• CPP and/or CAPP certification.

SELECTION PROCESS 

The selection process may consist of an evaluation of training and experience, a written examination, structured interviews, to help ensure the best fit for both you and our team, all candidates will complete a brief soft-skills assessment during the selection process. This assessment provides insight into your core interpersonal skills, behavioral traits, and preferred work environment—helping us support your success in the role.

This position is part of the Pasadena Management Association bargaining unit. Candidates selected for this position are subject to a one year probationary work period.

VACANCY INFORMATION
There is currently one vacancy in the Parking Division in the Transportation Department. The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.

Salary : $108,866 - $136,082