Maritime Center Specialist II - Battleship Crew Member

Nauticus is a maritime discovery center offering a unique form of experiential learning for all ages. Through interactive exhibits and STEM to STERN programming, Nauticus uses the museum, Battleship Wisconsin, sailing center, and Schooner Virginia to tell the story of the maritime environment, industry, and the military.

Battleship Crew Members deliver exemplary customer service while providing information about the USS Wisconsin. Crew Members will perform various types of guided tours throughout the Battleship and will rotate inside Nauticus interpreting and offering insight to pertaining exhibits.

Department Hiring Hourly Wage: $16.00

Department Hiring Rate: 15.75/hourly

Essential Functions Include, But Are Not Limited To

• Offers guest guided tours and information about the USS Wisconsin and Nauticus.
• Demonstrates the ability to effectively join peers and volunteers in a team environment with the ability to make strong decisions in a fast-paced guest centered environment.
• Maintains quality guest experience along with safety in the assigned work area.
• May be required to be Lead of a shift as necessary.
• Carries out emergency action plans.
• Supports ship-shape readiness for guest.
• Works in a team environment.
• Performs other duties as assigned.
  
  

Requires a High School diploma or equivalent and considerable experience working in a museum or visitor attraction environment.

The preferred candidates will possess a Bachelor's degree in Science, History, Museum Studies, or a related degree.

In addition, the preferred candidates will have the ability to:

• Effectively join co-workers and volunteers in a cohesive team environment.
• Make strong guest-centered decisions.
• Work in a fast-paced environment related to inclement weather and other emergencies.
• Deliver excellent guest services daily during the leadership of small and large groups, including VIP groups.
• Walk and climb ladders to upper and lower decks.
• Stand for prolonged periods of time.
• Bend and reach above the head.
• Navigate in small spaces in various weather conditions.
  
  

Work hours: Year-round position working Weekdays, Weekends and some holidays, with a varied schedule 20 hours per week. Battleship hours are 9a to 5pm.

Work location: 1 Waterside Drive, Norfolk, VA 23510