What are the responsibilities and job description for the Office Assistant II (Planning & Development) position at City of Little Rock?
This position is not designated as a safety/security sensitive position and is not subject to random drug and alcohol screening.
JOB OBJECTIVE: To enter permit information, collect fees, and issue electronic receipts and permits for the Department of Planning and Development.
ADDITIONAL REQUIREMENTS: None
Disclaimer
This document does not create an employment contract, implied or otherwise.
Application Requirements
JOB OBJECTIVE: To enter permit information, collect fees, and issue electronic receipts and permits for the Department of Planning and Development.
- Enters permit information into computerized system and verifies fees are calculated correctly; collects fees and issues electronic receipts and permits for the Department of Planning and Development to include Building Codes and Zoning Divisions; notifies supervisor of fee discrepancies.
- Receives incoming calls from contractors requesting inspections or related information and relays messages to appropriate personnel; answers a multi-line telephone and directs callers to the appropriate personnel; greets and directs visitors to appropriate personnel.
- Balances receipts daily with cash drawer; deposits money in bank and forwards receipts to Department of Finance.
- Compiles monthly permit sales totals by type of permit sold and prepares monthly report.
- Establishes and maintains hard copy and computer files and records of contractor pre-paid accounts.
- Contacts appropriate utility companies upon completion of final inspections and notifies companies of release to initiate or resume service to particular locations; maintains a computerized log of service releases.
- Serves as backup to the Permit Technician as required.
- Establishes and maintains hard copy files and records of current bond certifications for blasting, house-moving companies, and various contractors conducting business within the City.
- Maintains a petty cash fund and reimburses employees upon presentation a receipt.
- Receives and responds to requests for information via telephone, text messaging or electronic mail (e-mail) from employees of the Building Codes Division or relays messages to the appropriate personnel.
- Answers questions and provides information to citizens regarding inspection procedures; provides copies of the monthly building permit report upon request.
- Types various correspondence for the Division of Building Codes; operates a computer with word processing software.
- Operates a computer, utilizing database, spreadsheet, and word processing software in the performance of essential job functions.
ADDITIONAL REQUIREMENTS: None
Disclaimer
This document does not create an employment contract, implied or otherwise.
Application Requirements
- Online applications only
- Applicant’s answers to supplemental questions will be used to screen for minimum qualifications electronically.
- Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate.
- List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
- All communication regarding application status will be sent to candidates via text message/ email address listed on account.
- You may check your NeoGov inbox to review all notices sent to the email address associated with your applications.
- Applicants may check application status for any position by logging into their account or via contacting Human Resources at (501) 371-4590 if they are having computer difficulties.
- Must pass Office Proficiency and Certification (OPAC) testing to ensure proficiency in relevant Microsoft Office programs.
