What are the responsibilities and job description for the Technical Assistant-HR position at City of Lancaster?
Closing Date: Thursday, April 16th, 2026 or once 150 applications have been received.
Position: Technical Assistant
Department: Administrative Services – Human Resources Division
Salary: Range: $22.26 – $25.77/hour
Non-Exempt – Overtime Eligible
Job Summary:
Under general supervision, the Technical Assistant – Human Resources provides administrative and technical support to the Human Resources Division within the Administrative Services Department with a primary focus on accurate data entry and maintenance within the Human Resources Information System (HRIS). This role also supports other HR areas of focus including recruiting, on/off boarding, evaluations, and employee benefits by ensuring timely and precise updates to data input, documentation, reporting and inquiries. The position requires a high level of attention to detail, confidentiality, and proficiency with HR systems and data.
Supervisory Responsibilities:
- None
Example of Duties & Responsibilities:
Duties may include, but are not limited to, the following:
HRIS Data Entry, Maintenance, & Support
- Enter and update employee information within the HRIS and other third party systems, including new hires, job changes, compensation updates, and terminations.
- Support timekeeping processes by reviewing timecard submissions, correcting discrepancies, ensuring accuracy and compliance with policies and labor laws, and assisting supervisors with related inquiries.
- Monitor and respond to inquiries sent to the HRIS inbox and other HRIS related inquiries, routing or escalating items as needed.
- Assist with maintaining HRIS data, including employee records, payroll information, and benefits data ensuring data integrity, and data inputs are timely, accurate, and compliant with relevant policies and regulations.
- Participate in HRIS-related projects, including system upgrades and new feature rollouts.
- Assist employees with basic HRIS inquiries and direct more complex questions to appropriate HR staff.
- Prepare and maintain HRIS-related documents, forms, and correspondence.
The duties listed above are not intended to be all-inclusive. An employee may also perform other related duties as assigned by their immediate supervisor. This position is considered non-exempt.
General HR Support:
- Assist with preparing and maintaining personnel files and electronic records.
- Support HR projects involving compliance, onboarding, and document management.
- Provide administrative support, including scanning, filing, and data organization.
- Maintain strict confidentiality of sensitive employee information.
- Perform related duties as assigned.
Education and Experience:
- High school diploma or equivalent required; associate degree in business, HR, or related field preferred.
- Prior experience in HR, data entry, or office administration strongly preferred.
- Familiarity with HRIS platforms (ADP, Tyler EERP/Munis, NEOGOV) is strongly preferred.
- Familiarity with HR related processes (Recruitment, Onboarding/Offboarding, Benefit Administration, Evaluations, etc.) and programs (DocuSign, Monday.com) is a plus.
- Strong computer skills, including proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint) is required.
- Excellent attention to detail, accuracy, and organizational skills is necessary.
- Ability to handle sensitive information with discretion.
- Strong communication and customer service skills.
Core Competencies:
- Problem Solving – Analytically and logically evaluating information
- Learning Agility – Seeking learning opportunities and applying the lessons to work
- Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity
- Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability
- Safety Focus – Showing vigilance and care in identifying and addressing health risks and safety hazards
- Customer Focus – Attending to the needs and expectations of customers
- Informing – Proactively obtaining and sharing information
- Teamwork – Collaborating with others to achieve shared goals
- Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace
- Allocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectiveness
Guiding Principles
- Put people first.
- Be visionary.
- Be an ambassador for Lancaster.
- Be Fiscally Responsible.
- Be Creative.
- Always Improving.
- Be Adaptable and Resilient.
Essential Physical Requirements:
- Ascend/Descend stairs/ladders/balance (moderate)
- Position self to bend or twist (frequent)
- To move, transport, and position items up to 15 lbs. (frequent)
- Exposed to outdoor weather conditions (infrequent)
- Operate Equipment (none)
- Stationary or squatting position (frequent)
Environmental Factors:
- Work under time pressure (moderate to frequent)
- Interruptions (frequent)
Essential Cognitive Functions:
- Analyze (continuous)
- Computations (frequent)
- Generate Written Work Product (moderate)
- Independent Problem Solving (continuous)
- Interruptions (frequent)
- Maintain Positive Public Relations (continuous)
- Organize (frequent)
Disaster Service Worker:
Pursuant to California Government Code Section 3100-3109, all public employees are declared disaster service workers subject to disaster service activities as may be assigned to them in the event of fire, flood, earthquake, or other natural or man-made disaster.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;
The City of Lancaster will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City of Lancaster is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting www.dfeh.ca.gov/fair-chance-act/.
Salary : $23 - $26