Software Administrator - Maximo

Are you looking for a position with a work/life balance?  Do you want to earn four weeks off during your first year of employment?  Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now.  Work for the city you love!!!

The Technology Solutions Department is actively seeking a Software Administrator - Maximo.

Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well?   In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available.   City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.

The Software Administrator reports to the Applications Development Project Manager and is responsible for working with Enterprise Architects, DBAs, Business Systems Analysts, and Infrastructure teams for developing, delivering, and maintaining technology-based business solutions with a primary focus on managing and supporting the city’s Maximo Application Suite.

• Configures and maintains IBM Maximo Application Suite (MAS) environments including upgrades and fix pack installations.
• Manages MAS components such as MAS Core, Manage, Monitor, Predict, Health & Safety, and Application Points.
• Configures organizations, sites, work management modules, asset hierarchies, and security groups within Maximo.
• Administers Maximo Integration Framework (MIF) and manage REST/JSON/SOAP integrations.
• Administers user access, authentication, and single sign-on (LDAP/AD/Azure AD).
• Serves as the primary contact for Maximo user issues, enhancements, and functional questions.
• Installs, configures, updates, and diagnoses hosted, SaaS and On-Premise vendor applications which could include enterprise solutions or customer specialty software. Designs, develops, and maintains applications and services.
• Supports a minimum of two or three software systems including Maximo
• Ensures the successful configuration of applications based on the business requirements as identified by end-users.
• Prepares detailed specifications and system design documents.
• Develops new components or modules to meet functionality requirements.
• Identifies and resolves gaps between requirements and technical design
• Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. 
• Ensures that solutions are aligned with business and IT strategies and comply with the organization's architectural standards. 
• Follows Agile development methodologies and standards for systems design, coding, testing, implementing, maintenance, and support of applications software that is delivered on time and within budget. 
• Develops applications in the mobile environment meeting the needs of City operations and the general public.
• Reads and reviews requirements documentation in order to become familiar with project scope, business needs and overall application requirements. 
• Reviews Technical Design Document (TDD) and provide input in terms of overall design. 

• Assists Senior level developers in designing objects and class modules, database design, data mapping and any other assigned tasks relating to TDD. 
• Configures or Codes assigned application modules as directed by Senior Developers, Architects or Project Managers based upon technical design, user interface and use cases. 
• Operates as key developer on applications requiring single developer. 
• Debugs code and perform thorough and proper unit test on assigned modules and assist in unit testing all aspects of the application. 
• Logs test outcome in issue tracking software. 
• Participates in lesson learned strategy sessions and project summary reviews. 
• Assists in maintaining, supporting, and modifying existing applications. 
• Operates as member of a team, sharing and exchanging ideas concerning application development. 
• Works with shared resources such as User Interface Designers, Business Analysts, and Technical Writers to ensure the development of a sound and professional application in look, feel, function and accuracy. 
• Demonstrates proficiency in the City of Jacksonville’s competencies.
• Perform related work as required.

• Knowledge of system development programming, analysis and design principles, practices, and techniques.
• Knowledge of .Net framework programming languages with emphasis in at least one of the following: VB.NET, C#.NET, ASP.NET, different .NET Frameworks.
• Knowledge and understanding of software and hardware requirements of various departmental systems.
• Knowledge and understanding of the business functions related to applications and process requirements of medium to complex application systems.
• Knowledge of development, reporting, and testing tools. 
• Skill in developing .NET applications. 
• Ability to quickly adapt to tools within vendor applications.
• Ability to consult with clients to define user requirements on small scale projects. 
• Ability to multi-task, work independently and manage unstructured tasks within specific guidelines and time constraints. 
• Ability to create and maintain technical documentation for newly created or modified custom applications. 
• Ability to work independently on medium to large sized projects. 
• Ability to work in a collaborative team environment. 
• Ability to gain proficiency and earn certifications in new technologies. 
• Ability to communicate effectively, both verbally and in writing.
• Ability to enforce coding standards
• Ability to assist implementation and training teams as needed.
• Ability to operate a motor vehicle.

Position Requirements:   

• Five (5) years of education and/or experience in Information Technologies
• With at least two (2) years of supporting Maximo environments. 
• Experience in problem solving, time management and analytical skills.  
• Demonstrated soft skills required such as presentation of ideas and clear articulation of  concepts to senior management. 
• Experience administering IBM Maximo MAS or Maximo 7.6.x with strong working knowledge of MAS architecture.  
• Familiarity with SQL, automation scripts (Jython/Python), and system integrations.

Preferred skills:

• Experience with CI/CD pipelines, Git, or DevOps practices.
• Project management experience and Agile methodology exposure.

Licensing/Certification/Registration: 

• A valid driver's license is required prior to appointment and must be maintained during employment in this class. 

• Must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville certification as a public driver.

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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for post-secondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded the veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K  

Largo, FL 33778-1630 

Email:VeteransPreference@fdva.state.fl.us