Community Service Inspector (Drinking Water Operations)

Applications accepted from: ALL PERSONS INTERESTED

Reporting Location: Houston, Texas, USA*

Workdays & Hours: Monday - Friday, 7:00am - 4:00pm; 10:00pm - 6:00am *
*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Investigates water distribution service requests. Review and update service request and work order system to ensure information is updated and closed out in a timely manner. Respond to complaints/inquiries from citizens, City officials or outside agencies, civic groups, contractors, technical professionals, and businesses. Ensure all job sites are safe and secure, for the protection of the public. Perform detailed record-keeping activities to maintain filing systems, reports, and documentation. Ensure that all work orders, activity reports, photo logs/uploads, etc. are completed in a timely, accurate, and efficient manner. Prepare and submit various technical reports. Read and understand drawings and maps to verify locations of mains, valves, fire hydrants, service lines, manholes, and other utilities. Has the knowledge and capability to use tools and devices such as scanners, computers, tablets, manual water pumps, valve keys, etc. as required. Perform other duties as assigned. This position is required to drive to and from job sites.

WORKING CONDITIONS

This position routinely requires lifting moderately heavy items (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions.

This is a Houston Public Works Emergency Management position at the Tier I Level.

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or a GED certificate and up to eighteen months of specialized education or training in a specific area or trade.

EXPERIENCE REQUIREMENTS

One (1) year of experience related to customer service or an area of inspection to be performed is required.

Depending on the area of specialty, the position may require the experience listed above to be journey level, received after completion of an apprenticeship program.

MINIMUM LICENSE REQUIREMENTS

Requires a valid Texas driver's license and compliance with the City of Houston's policy on driving.

Preference will be given to candidates with experience, knowledge, and understanding of the following:

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

SELECTION/SKILLS TESTS REQUIRED: None

However, the Department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay Grade - 16

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.

Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6737

If you need special services or accommodations, call (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process

EOE - Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

Employer

City of Houston

Address

Website

https://www.houstontx.gov/