What are the responsibilities and job description for the Resident Services Coordinator position at City of Green Bay?
JOB REQUIREMENTS: Are you passionate about helping people, building
community connections, and making a difference in residents\' lives? The
City of Green Bay is seeking a Resident Services Coordinator to support
residents and daily operations at Mason Manor and our Scattered Sites
housing programs. In this dynamic role, you\'ll serve as a key resource
for residents, applicants, community partners, and service providers.
From coordinating housing applications and move-ins to connecting
residents with valuable community resources, you\'ll play an important
part in ensuring safe, stable, and welcoming housing opportunities for
individuals and families. Examples of Duties: Generates and updates GBHA
policies and lease documents as necessary. Updates maintenance and
office policies and schedules Provides administrative support to the
Housing Administrator. Serves as the primary point of contact for
prospective and current residents and community partners Processes
applications on the Mason Manor and Scattered Site waiting lists,
conduct income and background verifications to determine LIHTC
eligibility Assign units, execute leases, and coordinate move-ins and
move-outs Prepare, review, and maintain compliant tenant certifications,
leases, and files per GBHA, State, and IRS standards Collect rental
payments, deposits, and fees Conducts housekeeping inspections
Communicates and coordinates efforts with families and community health
and human services agencies necessary to maintain resident health and
safety Encourages and coordinates resident involvement in Mason Manor
programs and events. Identifies and pursues new funding opportunities
(i.e. HUD opportunities, grant applications, reporting requirements,
etc). Assists with writing and distributing tenant newsletters Assists
with marketing activities and preparation of reports. Assists with the
establishment of contracts for capital improvements. Responds to
landlord reference inquiries. Research regulations or other housing
related information as directed. Performs Meeting Manager duties at
monthly GBHA meetings and prepares minutes. Performs other duties as
assigned. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: Minimum
Qualifications Required: One to three years related work experience.
Ability to speak a foreign language such as Hmong or Spanish is desired.
A combination of equivalent experience and/or education may be
considered. Knowledge, Skills & Abilities: Knowledge of U.S. Department
of Housing and Urban Development Housing Choice Voucher program, Low
Income Housing Tax Credit regulations, and fair housing. Knowledge of
spelling, punctuation, grammar, and letter writing practices. Ability to
work effectively with older adults and people with disabilities. Ability
to handle confidential information with discretion. Ability to work
independently without specific instruction. Ability to communicate
effectively both orally and in writing. Ability to follow oral and
written instructions. Ability to proficiently utilize a computer and the
required software. Ability to establish and maintain effective working
relationships with staff, residents and the public. Ability to work the
required hours of the position. Physical Requirements Ability to perform
the following activities: Lifting up to 10-20 pounds. Carrying up to
10-20 pounds. Frequent standing and sitting. Ability to focus for long
period of time on projects. Ability to reach, stoop and lift. The above
is not to be construed as an exhaustive statement of duties,
responsibilities or requirements. \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: http://agency.governmentjobs.com/greenbaywi/default.cfm
community connections, and making a difference in residents\' lives? The
City of Green Bay is seeking a Resident Services Coordinator to support
residents and daily operations at Mason Manor and our Scattered Sites
housing programs. In this dynamic role, you\'ll serve as a key resource
for residents, applicants, community partners, and service providers.
From coordinating housing applications and move-ins to connecting
residents with valuable community resources, you\'ll play an important
part in ensuring safe, stable, and welcoming housing opportunities for
individuals and families. Examples of Duties: Generates and updates GBHA
policies and lease documents as necessary. Updates maintenance and
office policies and schedules Provides administrative support to the
Housing Administrator. Serves as the primary point of contact for
prospective and current residents and community partners Processes
applications on the Mason Manor and Scattered Site waiting lists,
conduct income and background verifications to determine LIHTC
eligibility Assign units, execute leases, and coordinate move-ins and
move-outs Prepare, review, and maintain compliant tenant certifications,
leases, and files per GBHA, State, and IRS standards Collect rental
payments, deposits, and fees Conducts housekeeping inspections
Communicates and coordinates efforts with families and community health
and human services agencies necessary to maintain resident health and
safety Encourages and coordinates resident involvement in Mason Manor
programs and events. Identifies and pursues new funding opportunities
(i.e. HUD opportunities, grant applications, reporting requirements,
etc). Assists with writing and distributing tenant newsletters Assists
with marketing activities and preparation of reports. Assists with the
establishment of contracts for capital improvements. Responds to
landlord reference inquiries. Research regulations or other housing
related information as directed. Performs Meeting Manager duties at
monthly GBHA meetings and prepares minutes. Performs other duties as
assigned. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: Minimum
Qualifications Required: One to three years related work experience.
Ability to speak a foreign language such as Hmong or Spanish is desired.
A combination of equivalent experience and/or education may be
considered. Knowledge, Skills & Abilities: Knowledge of U.S. Department
of Housing and Urban Development Housing Choice Voucher program, Low
Income Housing Tax Credit regulations, and fair housing. Knowledge of
spelling, punctuation, grammar, and letter writing practices. Ability to
work effectively with older adults and people with disabilities. Ability
to handle confidential information with discretion. Ability to work
independently without specific instruction. Ability to communicate
effectively both orally and in writing. Ability to follow oral and
written instructions. Ability to proficiently utilize a computer and the
required software. Ability to establish and maintain effective working
relationships with staff, residents and the public. Ability to work the
required hours of the position. Physical Requirements Ability to perform
the following activities: Lifting up to 10-20 pounds. Carrying up to
10-20 pounds. Frequent standing and sitting. Ability to focus for long
period of time on projects. Ability to reach, stoop and lift. The above
is not to be construed as an exhaustive statement of duties,
responsibilities or requirements. \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: http://agency.governmentjobs.com/greenbaywi/default.cfm