Court Program Coordinator - Operation Drive

61^st JUDICIAL DISTRICT COURT

Created by state law in 1968, the 61^st District Court has a high-volume caseload. The court has jurisdiction within the City of Grand Rapids, the second largest city in the state and the largest in Kent County. The 61^st District Court is comprised of six (6) elected judges, one (1) appointed attorney magistrate, and a dedicated support staff in the Clerk’s Office and Probation Department.. The 61^stDistrict Court Team is committed to providing excellent customer service to the public and to ensuring the effective and impartial management of cases.

Court Program Coordinator - Operation Drive
The Court Program Coordinator plans, manages, coordinates, and supports the court's specialty programs this position is assigned to the Operation Drive Program

The Operation Drive Program provides individuals participating in the judicial process with structure, information, and encouragement to obtain a full and valid license. This includes: 1) Guidance on how to address underlying issues that led to a driver’s license suspension, including how to address outstanding traffic tickets, warrants, court appearances, and fees and fines; and 2) Monitoring and encouragement to take the necessary steps to regain driving privileges.

This position is crucial to program success and is responsible for assisting in the organization, development, and implementation of case and/or process flow for the related program as assigned. Assigned to work with program staff and serve as the liaison between judges, court administration, and probation. The Court Program Coordinator also performs case management and coordination of cases and keeps a current database on all program related data and materials. The Case Coordinator will collaborate with various stakeholders, including community agencies, partners, judges, attorneys, service providers, and program participants, to deliver comprehensive services and assistance.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description:

• Plans, organizes, coordinates, and monitors the activities of the Court program.
• Serves as a link between each of the members of the  Specialty Program Court Team, Clerk’s Office, and participants.
• Schedules and meets with participants to explain the program, set expectations, answer questions, and gather information necessary to assist the court in developing a meaningful plan to complete the program.

• Prepares reports and provides appropriate recommendations; testifies in court as required.

• Adheres to program policies and protocols, as well as to 42 C.F.R. Part 2, HIPAA, and other state and local confidentiality laws.
• Attends case review and court hearings to report participant compliance/noncompliance and recommend incentives and sanctions as required by the specific program.
• Collaborates with government and community agencies in order to meet programmatic goals, funding requirements, and provide effective programming and ancillary services.
• Contributes to the efficiency and effectiveness of the Court’s services to its program participants by participating as an active member of a team.

• Creates and maintains program participant progress tracking systems; documents participant progress and milestones.
• Collects, analyzes, and reports data and statistical information related to program operations, participant outcomes, and program effectiveness.

• Demonstrates regular and predictable attendance, including attendance at required meetings.

Required Education and Experience:

Bachelor's degree from an accredited college or university in criminal justice, behavioral sciences, corrections, psychology, social work, or closely related area and clerical or administrative experience.
 
 -- OR --

A combination of education and specialized experience to perform the duties of the job. Specialized Experience: progressive responsible clerical or administrative experience that is in, or closely related to, the work of the position and which has demonstrated the particular knowledge, skills, and abilities to successfully perform the duties of the position.

The qualifications listed above are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties of the job.

Required Certificates, Licenses, and Registrations:

• Successful completion of Criminal and Employment Background investigation required
• Must obtain LEIN security certification within six months of hire.

Knowledge

• English grammar, spelling, punctuation
• Knowledge of court procedures and policies, legal documents, laws, and other information pertaining to the court or court procedure
• Computer uses and applications
• Modern office practices and procedures and skills in the operation of standard office equipment. Good working knowledge of word processing and data entry computer software
• Community resources and programs available to participants with identified needs
• Data collection, analysis, and reporting methods
• Techniques for dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, in person and over the telephone, occasionally when relations may be confrontational or strained

Skills:

• Skills to establish rapport with individuals to gain their confidence and cooperation and to engage with others who may respond negatively to outreach efforts
• Interpersonal skills necessary to establish and maintain effective working relationships with other court and city employees as well as various organizations and the public
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios

Abilities:  

• Flexibility to adjust work week hours to provide services
• Meet schedules and deadlines of the work
• Maintain the confidentiality of information and professional boundaries
• Follow oral and written instructions and communicate effectively in both mediums.
• Work under stressful working conditions and sustain a high paced work environment
• Make decisions in accordance with laws, regulations, rules, and departmental policies and procedures and exercise independent judgment

Complexity and Decision Making:  

The job involves making decisions within the context of court policies and procedures.

Physical Requirements:

Work is performed in an office environment. Positions in the class typically require: reaching, lifting, pushing, pulling, grasping, talking, hearing, seeing and repetitive motions. Move and lift objects less than 25 pounds such as mail, files and supplies. Operate office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time.

Salary : $32 - $35