What are the responsibilities and job description for the Municipal Building Receptionist position at City of Flint?
Serves as a receptionist for residents, visitors, vendors, and employees entering City Hall. Provides accurate information regarding City services, processes, programs, and departments; assists with service requests; and performs administrative and clerical support duties to ensure efficient front-office operations. Maintains a high level of professionalism and customer service while assisting the public and City staff..
Please see attached Job Description and Job Posting for further details. You must meet the minimum entrance requirements and attach supporting documentation to be considered for employment. Failure to supply required documentation (i.e. Transcripts, Driver’s License, and incomplete application) will result in disqualification for consideration).
Employees hired by the City must maintain residency as follows: Exempt - within 25 miles of the nearest boundary of the City of Flint. Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.
- Greets and assists all visitors entering City Hall; maintains a welcoming and professional environment.
- Provides basic information regarding City departments, services provided and public meetings/schedules.
- Answers, screens, and routes incoming calls; responds to general inquiries; documents messages for staff.
- Assists residents with submitting service requests for the Water Service Center, Streets, Blight, and other Public Works divisions.
- Distributes forms, accepts completed documents, verifies completeness for various departments; routes materials to appropriate departments as required.
- Issues visitor badges, maintains sign-in logs, and coordinates with Security to ensure appropriate building access.
- Prepares correspondence, maintains filing systems, processes mail, and supports administrative staff as required.
- Provides directions and information for City Council meetings, public hearings, and community events for general staff and the public.
- Maintains logs, databases, and tracking sheets related to inquiries, service requests, and visitor activity.
- May use multilingual communication skills to help residents access City services and information.
- Performs other related duties as required.
- High school diploma or equivalent.
- One (1) year of customer service, receptionist, or administrative support experience.
- Experience in municipal or public-sector environments is desirable.
- Multilingual candidates who can read, write and speak alternate languages proficiently are strongly preferred.
Please see attached Job Description and Job Posting for further details. You must meet the minimum entrance requirements and attach supporting documentation to be considered for employment. Failure to supply required documentation (i.e. Transcripts, Driver’s License, and incomplete application) will result in disqualification for consideration).
Employees hired by the City must maintain residency as follows: Exempt - within 25 miles of the nearest boundary of the City of Flint. Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.
Salary : $18 - $19