What are the responsibilities and job description for the Customer Service Representative - Police position at City of Flagstaff?
- Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business.
- Greets all incoming visitors with courtesy and promptness at the front entrance; ascertains their business; maintains building security while assisting them.
- Communicates on the telephone professionally and courteously.
- Comprehends and follows police department procedures both oral and written.
- Establishes and maintains effective working relationships with other employees and members of the public.
- Fingerprint digital and ink.
- Maintains confidentiality about information learned on the job.
- Handles money, makes changes correctly, and issues receipts for requested incident reports.
- Assists with inmate release property.
- Collects any outgoing mail to be picked up by mail carrier.
- Performs other work as assigned.
- High School Diploma or GED.
- One year of computer experience including Microsoft Office products, email, and the Internet.
- One year of cash-handling experience
- Requires someone who can work all shifts.
- Or any combination of education, experience, and training equivalent to the above Minimum Requirements.
- Customer Service experience
- Must possess, or obtain upon employment, a valid Arizona driver’s license.
- Regular attendance is an essential function of this job to ensure continuity.
CURRENT COMPENSATION AND BENEFITS:
We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay, outstanding benefits, and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you’ll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.
Our total compensation package includes best-in-class benefits and an annual salary of $38,480.00 - $57,720.00, based on the candidate's qualifications and experience.
Arizona State Retirement System with 100% Match
Employees are members of Arizona State Retirement System (ASRS) with a mandatory contribution rate of 12%
457 Deferred Compensation Options
Up to 4% Annual Pay for Performance Increase
Group Insurance including Health, Dental and Vision coverage
Flexible & Health Savings Accounts
13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty
Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance
First-Time Homebuyer Assistance
Qualified Public Student Loan Forgiveness Employer
Tuition Assistance
Employee Clinic, Telehealth, Wellness Program & Incentives
Tobacco Cessation Program
Employer Assistance Program
Recognition includingWorkaversary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence Awards
Employee Discounts:MountainlineBus Eco Pass,Aquaplex, and Recreation Centers
Please note that Compensation and Benefits are subject to change based on future policy change, budgetary impact and Council changes.
The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!
Salary : $38,480 - $57,720
