Parks & Recreation Administrative Assistant II

Company Overview

The City of Edwardsville, Illinois, is the county seat and home to a vibrant downtown, locally owned shops, restaurants, and Southern Illinois University Edwardsville.

Job Summary

The primary function/purpose of this job.

Provides customer service over the phone and in person. Performs a variety of clerical work in keeping official records, participant registrations, and provides administrative support to department staff.

Assists with organizing and implementing Parks Special Events

Rate of Pay - $26.76 Per Hour

Medical/Dental/Vision Covered 100% For the Employee

Tuition Reimbursement

12 Holidays

Paid Vacation, Personal, and Sick Time

Position Open Until Filled

Bring your administrative strengths to Parks & Recreation as an Administrative Assistant II. You’ll support daily office operations, welcome visitors, respond to inquiries, and help keep records and communications accurate and organized.

Responsibilities

The major task areas required to successfully perform this job.

Provides customer service by answering phones, receiving the public, and assisting customers as needed.

Provides customer service by answering phones, receiving the public, and assisting customers as needed.

· Answers incoming calls and routes callers to appropriate department staff member or provides information to customer directly when appropriate.

· Takes accurate and detailed messages and ensures that the appropriate department staff member receives said message in a timely manner.

· Receives the walk-in public and answers questions; responds to inquiries from employees, citizens, program participants, and others; refers inquiries to appropriate staff members when necessary.

Performs general clerical tasks.

· Faxes, copies, scans, and collates information.

· Uses various office equipment such as a computer, fax machine, laminator, copier, calculator, and telephone regularly.

· Enters/retrieves data and information on the computer and performs other computer tasks/responsibilities as assigned.

· Uses Microsoft Office software to prepare correspondence and manage data.

· Maintains and compiles pavilion rentals, memorial bench and tree programs, program participant registrations, rosters, waivers, and other information. Files documents, reports, invoices, and other correspondence.

· Attends Park Committee Meetings.

Assist with the set-up, running, and/or teardown of Parks & Recreation Department Events and Programs. Events/Programs are evenings/weekends. Examples (Route 66, Daddy/Daughter, Mother/Son, Summer Concert Series)

Researches, applies, and maintains all grant records and reports. Communicates with grant organizers and submits necessary paperwork for reimbursement.

Prepares and maintains records for Parks Payroll and enters payroll data on a bi-weekly basis.

Assumes other responsibilities as apparent and assigned.

QUALIFICATIONS:

Minimum requirements to competently perform the key responsibilities of this job in terms of educational background, work experience, licenses/certifications, physical requirements, and other knowledge, skills, and abilities.

· High School diploma or equivalent required, 1-3 years of clerical experience preferred

· Experience with grant research and application preferred.

· Must have the ability to apply basic mathematics and accounting techniques.

· Excellent written and oral communication skills. Good use of the English language – speaking, reading comprehension, spelling, grammar, and punctuation

· Ability to communicate at all levels internally and externally.

· Ability to communicate with the public diplomatically and respectfully; must be polite and professional at all times

· Demonstrated commitment to customer service and exceptional follow-through

· Excellent attention to detail and excellent organizational skills

· Ability to manage multiple actions/projects simultaneously

· Ability to prioritize and work independently in a high-volume and fast-paced team environment

· Ability to handle confidential and sensitive information in a responsible manner

· Demonstrated PC skills, specifically with Microsoft Office programs; must have above-average keyboarding skills

· Ability to use the Internet as a research tool

· Ability to operate required office equipment to send and receive information with necessary optical, auditory, and manual dexterity

· Ability to use a keyboard to enter, retrieve, or transform words or data

· Ability to walk, stand, or sit for one hour or more at a time

· Ability to lift or carry objects weighing 5-35 pounds

· Ability to closely examine a computer screen or written reports, and ability to proofread and check documents for errors

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required. It is expected that the employee performs these and any other activities which may be assigned or which may occur in the normal course of work. This description is not a contract or guarantee of employment

The City of Edwardsville is an Equal Opportunity Employer.

Notice to all applicants: Residents of the City of Edwardsville may receive preferential consideration for employment if all other employment qualifications are equal.

Pay: $26.51 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $27 - $27