Senior HR Technician

Salary

$28.54 - $34.27 Hourly

Location

Human Resources - City of Colorado Springs, CO

Job Type

Classified - Full Time

Job Number

18123

Division

Human Resources

Department

Claims Reserve Fund

Opening Date

03/16/2026

Closing Date

Continuous

FLSA

Non-Exempt

• Description
• Benefits
• Questions
  
  

Description / Position Overview

Senior HR Technician

About the job: The City of Colorado Springs Human Resources team is looking for a Senior HR Technician who enjoys helping others, solving problems, and ensuring HR processes run smoothly. In this role, you will provide leadership and support within the HR Solutions Center, helping deliver responsive, high-quality HR services to employees and departments across the City.

As a senior member of the team, you will serve as a trusted resource for employees and managers, support complex HR processes, and help ensure our systems and data remain accurate and reliable. This position is ideal for someone who enjoys balancing technical HR work with meaningful customer service and collaboration. Please note, this is not a supervisory role.

Job Type: Full time

Work Schedule: Monday - Friday (in office presence required)

Work Location: City Administration Building, 30 S Nevada Ave, Colorado Springs, CO 80903

• We encourage interested applicants to apply early, as applications will be reviewed as they are received. The position may close without prior notice once filled.*
  
  

This position is subject to budget required furloughs to be implemented in the 2026 calendar year, and any furloughs subsequently approved.

As a Senior HR Technician, You Will

Team Support & Leadership

• Provide guidance, oversight, and technical support to HR Solutions Center staff.
• Review work completed by team members to ensure accuracy and consistency.
• Lead or support special projects, audits, and reporting efforts as needed.
  
  

HR Operations & Systems

• Perform complex HR transactions and maintain accurate employee data within the Human Resource Information System (HRIS).
• Review and audit HR records, onboarding documentation, and system entries to ensure accuracy and compliance.
• Generate and analyze HR reports to support operational needs and informed decision-making.
• Assist with implementing system updates, enhancements, and department initiatives.
  
  

Customer Service & Employee Support

• Serve as a helpful resource for employees and managers by answering questions and providing guidance on HR policies, processes, and procedures.
• Assist with more complex or sensitive HR inquiries while maintaining professionalism and discretion.
  
  

Process Improvement & Compliance

• Help maintain and update desk manuals, procedures, and information guides so they remain accurate and accessible.
• Support compliance efforts through audits, records management, and documentation reviews.
• Ensure confidentiality and appropriate handling of employee information at all times.
  
  

Successful candidates will bring:

• Strong attention to detail and the ability to manage multiple priorities
• Knowledge of Human Resources practices and processes
• Experience working with HR systems and data reporting
• Proficiency with modern office technology and software, including Microsoft
• Clear and professional communication skills, both written and verbal
• A collaborative, customer-focused approach to supporting employees and colleagues
  
  

Minimum Qualifications

• High school diploma or GED
• Five years of professional experience in human resources
  
  

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Experience with NeoGov and/or PeopleSoft HR
• Experience being in a team lead role
• Experience working in a government setting
• Proficiency using Microsoft Office
• Possession of an HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.
  
  

Additional Information

Please contact Kristen Clinton at kristen.clinton@coloradosprings.gov for any questions about this position.

Equal Opportunity Employer

The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

• Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).
• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.
  
  

The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

To be notified of future career opportunities sign up for job alerts on the Job Alerts page.

Working for the City of Colorado Springs is Rewarding!

Please visit the City of Colorado Springs' Total Rewards Site for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.

01

What is the highest level of education you have completed?

• Less than high school
• High School diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above
  
  

02

How many years of relevant experience do you possess?

• Less than one year
• One or more years
• Two or more years
• Three or more years
• Four or more years
• Five or more years
• Six or more years
• Seven or more years
• Eight or more years
• Nine or more years
• Ten or more years
  
  

03

If yes, please explain, in written detail, your experience, including your role and where you gained the experience.

04

Do you have experience in any of the following? Please check all that apply.

• NeoGov
• PeopleSoft
• Team lead role
• Working in a government setting
• N/A
  
  

05

Do you possess an HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP?

• Yes
• No
  
  

Required Question

Employer City of Colorado Springs

Address 30 South Nevada Avenue, Suite 301

Colorado Springs, Colorado, 80903

Phone (719) 385-5125

Website http://www.coloradosprings.gov