What are the responsibilities and job description for the Administrative Assistant position at City of Champaign?
Position Overview
Are you a highly organized and detail-oriented professional with a knack for multitasking? Then consider applying to be an Administrative Assistant at the Metropolitan Computer Aided Dispatch Center (METCAD9-1-1).
Job Responsibilities
The METCAD Administrative Assistant is an integral member of a high performing team dedicated to serving our local community and first responders. They are a valuable resource, providing administrative and clerical support so the rest of the team can focus their time and energy on emergency response functions.
The Administrative Assistant is an expert at remaining organized and composed while juggling multiple tasks, deadlines, and requests for assistance. They provide excellent front line customer service, schedule and prepare for meetings and special events, and maintain paper and electronic filing systems. They process accounts payable, payroll, and other financial tasks so a keen eye for numbers and the ability to follow policies and procedures are a must. The Administrative Assistant applies strong writing skills to prepare meeting minutes; writing and editing letters, reports, and other documents; and drafting social media and website content. The ideal candidate will possess a strong eye for detail, creativity, and excellent time management skills.
Required Qualifications
Other Information
Contact the Human Resources Department at (217) 403-8770 Monday through Friday from 9 a.m. to 4 p.m. if you require an accommodation to complete this application or during any phase of the application, interview, or employment process. The following locations offer free Internet access and assistance: Champaign Public Library, Champaign Public Library Douglass Branch, and the Illinois WorkNet Center.
The City of Champaign is an Equal Opportunity Employer committed to promoting a work environme nt and a community that values and supports diversity and inclusion. Women, minorities and individuals with disabilities are encouraged to apply.
The City of Champaign's mission is to provide responsive, caring, cost-effective service in partnership with our community. The following values guide our work: Personal Integrity, Responsibility, Respect, Teamwork, Results. The City of Champaign is committed to promoting a work environme nt and a community that values and supports diversity and inclusion. Learn more about the city's mission and values at https://champaignil.gov/city-managers-office
This position is classified as Non-Bargaining Unit Non-Exempt. This information is current as of February 12, 2026.
HEALTH INSURANCE
The City of Champaign offers a robust PPO Select Network plan through Blue Cross Blue Shield of Illinois with a $500 individual and $1,000 family deductible. The plan covers nearly 98% of providers and facilities across the State of Illinois and grants access to providers nation-wide through Blue Cross Blue Shield. The City of Champaign pays up to $580 of the employee (single) health insurance premium and 50 percent of the dependent premium for continuous full-time employees. Premiums for single employee coverage above $580 per month are shared by the employee and the City. For the 2026/2027 plan year, NBU-NE Full-Time Employees contribute 1.5203% of salary towards employee only health care. Premiums may be made on a pre-tax basis, through the City’s Section 125 plan. Health insurance coverage begins on the date of hire and ends on the employee’s last day of work at the City.
Health Insurance Premiums PPO (2026-27 Plan Year)
Type of Coverage
City Pays (per month)
Employee Pays (per month)
Employee Only
$580 City share of premium above $580
1.5203% of salary
Spouse
$644.00
644.00
Children (one or more)
$399.50
$399.50
Family (spouse and children)
$690.50
$690.50
DENTAL AND VISION INSURANCE
Employees may purchase dental and/or vision insurance through payroll deduction. Employees pay 100 percent of the monthly premium for this coverage. Premiums for dental and vision insurance may be made on a pre-tax basis, through the City’s Section 125 plan. Dental and vision insurance begins after waiting for one complete calendar month (e.g., if hire date is in the month of January, coverage begins on March 1st).
The dental plan has two options: Delta Dental Network Low Plan and Delta Dental High Plan.
Dental Premiums
Type of Coverage
Low Monthly Premium
High Monthly Premium
Employee Only
$25.54
$ 44.50
Employee/Spouse
$52.57
$ 91.60
Employee/Children
$60.01
$102.82
Family
$95.76
$163.08
Vision insurance is provided by EyeMed.
Vision Premiums
Type of Coverage
Monthly Premium
Employee Only
$ 7.34
Employee/One Dependent
$13.94
Family
$20.48
LIFE INSURANCE
The City provides a $25,000 term life insurance policy through The Hartford. Premiums are paid by the City. Employees may elect to purchase voluntary supplemental life insurance for themselves up to 5x their annual salary or $500,000 (whichever is lower), through payroll deduction. Employees may also purchase term life for their spouses/dependents.
Illinois state law requires that eligible municipal employees be covered by the Illinois Municipal Retirement Fund (IMRF). Employee contributions to IMRF are 4.5 percent of salary and are tax-deferred. For 2026,
the City contributes 7.97 percent of eligible employee’s salaries to IMRF. In addition, IMRF members are covered by Social Security (FICA). Obtain additional information by contacting IMRF at 1-800-ASK-IMRF. Employees are eligible to contribute additional funds to IMRF through Voluntary Additional Contributions.
Per IMRF Guidelines, all “unused, unpaid sick leave” goes towards IMRF service credit for employees who retire from the City and whose effective date of their pension is within 60 days of their retirement. You will earn one month of service credit for every 20 days of unused, unpaid sick leave at the time of retirement. Employees with 1-20 days of unused, unpaid sick leave receive one (1) month of additional service credit, employees with 21-40 days of unused, unpaid sick leave will receive two (2) months, etc. If you have any questions regarding this, you can reach out to the Human Resources Department or IMRF directly.
RETIREMENT HEALTH SAVINGS (RHS)
A retirement health savings plan administered by the Mission Square Retirement Corporation has been established for NBU employees. NBU employees participate in a mandatory contribution of 1 percent of pre-tax salary into an RHS investment account. This account is available for use by the employee at retirement or separation of service. Eligible uses of the funds include medical expenses such as health insurance premiums, dental/vision expenses, coinsurance, and co-pays for employees, spouse, and/or dependents.
Note: Upon separation, a mandatory 50 percent of accrued vacation, compensatory and payout-eligible sick leave will be contributed to your RHS balance.
HOLIDAYS
New Year’s Day
Martin Luther King, Jr.’s Birthday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Friday after Thanksgiving
Christmas Eve
Christmas Day
PERSONAL LEAVE
At the beginning of each fiscal year, employees are credited with three personal days (24 hours). Personal leave may not be accumulated and carried over into the next fiscal year (July 1st). Personal leave is prorated based on the number of hours of regularly scheduled work.
Date Of Hire
Personal Leave Credits
7/1 - 10/31
24 hours
11/1 - 2/29
16 hours
3/1 - 6/30
8 hours
VACATION
Vacation Accrual Rates Are Based On Years Of Service. Vacation Leave Is Prorated Based On The Number Of Hours Of Regularly Scheduled Work. Vacation Accrual Rates And Maximum Accumulations Are
Years of Service
Biweekly Accrual/Year
Max Accumulation
Beginning with Year 1 through 4
3.69 hours/12 days
192 hours/24 days
Beginning with Year 5
4.31 hours/14 days
224 hours/28 days
Beginning with Year 6 through 7
5.08 hours/16.5 days
264 hours/33 days
Beginning with Year 8 through 9
5.54 hours/18 days
288 hours/36 days
Beginning with Year 10 through11
5.85 hours/19 days
304 hours/38 days
Beginning with Year 12 through 14
6.00 hours/19.5 days
312 hours/39 days
Beginning with Year 15 through 19
6.15 hours/20 days
320 hours/40 days
Beginning with Year 20 through 24
6.77 hours/22 days
352 hours/44 days
Beginning with Year 25 through Separation
7.69 hours/25 days
400 hours/50 days
SICK LEAVE
Employees accrue sick leave at the rate of 3.69 hours per pay period (approximately 1 day per month). The maximum accumulation of sick leave is 1,200 hours. Employees begin with a “bank” of 48 hours and start accruing sick leave after six (6) months. The maximum accumulation of sick leave is 1,200 hours. Sick leave is prorated based on the number of hours of regularly scheduled work.
LONGEVITY PAY
Employees Receive Longevity Pay Based Upon Their Years Of Continuous Employment With The City. Longevity Pay Is An Addition To The Employees’ Base Wage Rate, As Follows
Years of Service
Longevity Rate
10 years
5.0 percent
20 years
10.0 percent
Deferred Compensation Plan
The City of Champaign offers employees the opportunity to participate in a tax-deferred annuity plan and/or Roth plan of the Mission Square Retirement Corporation through payroll deduction. This is an optional plan with no City contributions. More information may be obtained by contacting Client Services (1-800-669-7400) or Human Resources at 217-403-8770.
HANDBOOK
View the current Non-Bargaining Unit (NBU) Handbook at champaignil.gov/hr/jobs/bargaining-units.
01
Please check the option below that best describes your educational background:
If you selected Associate degree or higher above, please specify the major and/or minor field. If you possess certification as an administrative professional, please provide the certification name and the name of the issuing agency. For education of high school diploma or equivalent, please describe your business coursework and/or training or your equivalent combination of experience and training which demonstrates the required knowledge, skills and abilities.
03
Please describe your experience providing professional administrative and/or clerical support to a team of professionals. Examples include, but are not limited to, scheduling appointments, managing correspondence, gatekeeping, coordinating travel arrangements, logistics planning for meetings and events, accounts payable, timekeeping, budget entry, ordering supplies, safeguarding confidential information, etc. Enter N/A if you have no experience in this area.
04
For questions 4, 5, and 6, describe your experience working with each of the listed Microsoft Suite or similar programs. Be sure to provide specific examples on your use of each, specifically, the use of any advanced functions that will help us to assess your skill level. For example, in Word: describe your experience with mail merges, imbedding information, formatting, etc. Enter N/A if you have no experience in any of these areas. Microsoft Word or similar word processing programs
05
Microsoft Excel or similar spreadsheet applications
06
Microsoft PowerPoint or similar presentation programs
07
Do you possess or do you have the ability to obtain post-hire, registration as a Notary Public in the State of Illinois and maintain this registration throughout the duration of your employment in this position?
Many of the job duties of this position must be completed in accordance with established policies and procedures, such as making departmental purchases and travel arrangements. Please describe your professional experience following, interpreting and applying policies and procedures. Enter N/A if you have no experience in this area.
09
Please list the commercial names of any computer database programs or financial systems you have used and the primary purpose of the software (For example, Financial/Accounting Software such as: QuickBooks, SAP, Tyler Munis, SunGard/Superion, Banner, PeopleSoft, New World, etc., Document Management Software such as Impress, eFileCabinet, etc). Enter N/A if you have no experience with complex database programs.
10
Please describe your experience working with internal and/or external customers, including the nature of customer interactions (i.e. answering questions, providing instructions, directing callers, assisting disgruntled customers). Enter N/A if you have no experience in this area.in these areas.
11
Describe your experience providing front-line customer service with courtesy, respect, and tact. Enter N/A if you have no experience in this area.
12
Describe your experience with processing payroll or accounts payable. Be sure to include details about volume, schedule, and method used, e.g., paper-based or software. Enter N/A if you have no experience in this area.
13
Please describe your experience providing administrative support to boards, commissions, or committees. Include: o The board, commission, or committee you supported o Your responsibilities (e.g., scheduling, agendas, minutes, coordination) o Your role in ensuring meetings were organized and compliant with procedures. If you do not have experience in this area, enter N/A.
Are you a highly organized and detail-oriented professional with a knack for multitasking? Then consider applying to be an Administrative Assistant at the Metropolitan Computer Aided Dispatch Center (METCAD9-1-1).
Job Responsibilities
The METCAD Administrative Assistant is an integral member of a high performing team dedicated to serving our local community and first responders. They are a valuable resource, providing administrative and clerical support so the rest of the team can focus their time and energy on emergency response functions.
The Administrative Assistant is an expert at remaining organized and composed while juggling multiple tasks, deadlines, and requests for assistance. They provide excellent front line customer service, schedule and prepare for meetings and special events, and maintain paper and electronic filing systems. They process accounts payable, payroll, and other financial tasks so a keen eye for numbers and the ability to follow policies and procedures are a must. The Administrative Assistant applies strong writing skills to prepare meeting minutes; writing and editing letters, reports, and other documents; and drafting social media and website content. The ideal candidate will possess a strong eye for detail, creativity, and excellent time management skills.
Required Qualifications
- High school diploma or equivalent supplemented by business coursework and training.
- Extensive administrative or clerical support experience requiring critical thinking, confidentiality, and accuracy.
- An equivalent combination of work experience and education that demonstrates the required knowledge, skills, and abilities will be considered.
- Demonstrated proficiency with Microsoft Office Suite software programs.
- Ability to obtain and maintain registration as a Notary Public in the State of Illinois.
- Associate degree or certification as an administrative professional.
- Experience using complex information or business software systems for financial or management tasks.
- Ability to provide excellent customer service.
- Experience with payroll or accounts payable.
- Experience providing administrative support to a board, commission, or committee.
- Experience with learning, interpreting, and applying policies and procedures.
Other Information
Contact the Human Resources Department at (217) 403-8770 Monday through Friday from 9 a.m. to 4 p.m. if you require an accommodation to complete this application or during any phase of the application, interview, or employment process. The following locations offer free Internet access and assistance: Champaign Public Library, Champaign Public Library Douglass Branch, and the Illinois WorkNet Center.
The City of Champaign is an Equal Opportunity Employer committed to promoting a work environme nt and a community that values and supports diversity and inclusion. Women, minorities and individuals with disabilities are encouraged to apply.
The City of Champaign's mission is to provide responsive, caring, cost-effective service in partnership with our community. The following values guide our work: Personal Integrity, Responsibility, Respect, Teamwork, Results. The City of Champaign is committed to promoting a work environme nt and a community that values and supports diversity and inclusion. Learn more about the city's mission and values at https://champaignil.gov/city-managers-office
This position is classified as Non-Bargaining Unit Non-Exempt. This information is current as of February 12, 2026.
HEALTH INSURANCE
The City of Champaign offers a robust PPO Select Network plan through Blue Cross Blue Shield of Illinois with a $500 individual and $1,000 family deductible. The plan covers nearly 98% of providers and facilities across the State of Illinois and grants access to providers nation-wide through Blue Cross Blue Shield. The City of Champaign pays up to $580 of the employee (single) health insurance premium and 50 percent of the dependent premium for continuous full-time employees. Premiums for single employee coverage above $580 per month are shared by the employee and the City. For the 2026/2027 plan year, NBU-NE Full-Time Employees contribute 1.5203% of salary towards employee only health care. Premiums may be made on a pre-tax basis, through the City’s Section 125 plan. Health insurance coverage begins on the date of hire and ends on the employee’s last day of work at the City.
Health Insurance Premiums PPO (2026-27 Plan Year)
Type of Coverage
City Pays (per month)
Employee Pays (per month)
Employee Only
$580 City share of premium above $580
1.5203% of salary
Spouse
$644.00
644.00
Children (one or more)
$399.50
$399.50
Family (spouse and children)
$690.50
$690.50
DENTAL AND VISION INSURANCE
Employees may purchase dental and/or vision insurance through payroll deduction. Employees pay 100 percent of the monthly premium for this coverage. Premiums for dental and vision insurance may be made on a pre-tax basis, through the City’s Section 125 plan. Dental and vision insurance begins after waiting for one complete calendar month (e.g., if hire date is in the month of January, coverage begins on March 1st).
The dental plan has two options: Delta Dental Network Low Plan and Delta Dental High Plan.
Dental Premiums
Type of Coverage
Low Monthly Premium
High Monthly Premium
Employee Only
$25.54
$ 44.50
Employee/Spouse
$52.57
$ 91.60
Employee/Children
$60.01
$102.82
Family
$95.76
$163.08
Vision insurance is provided by EyeMed.
Vision Premiums
Type of Coverage
Monthly Premium
Employee Only
$ 7.34
Employee/One Dependent
$13.94
Family
$20.48
LIFE INSURANCE
The City provides a $25,000 term life insurance policy through The Hartford. Premiums are paid by the City. Employees may elect to purchase voluntary supplemental life insurance for themselves up to 5x their annual salary or $500,000 (whichever is lower), through payroll deduction. Employees may also purchase term life for their spouses/dependents.
- Employee voluntary supplemental life insurance coverage can be purchased in $10,000 increments and the price is calculated based on the employee's age.
- Employees may purchase voluntary supplemental life insurance for their spouses up to half the amount purchased for themselves in $5,000 increments. Cost is calculated based on the employee's age.
- Employees may purchase voluntary supplemental life insurance for their dependent children in the amount of $10,000 for any/all eligible children.
- Employees may purchase Basic Life Insurance for their spouse and eligible dependent children.
- Option #1: $3.60/month for $10,000 for spouse and $5,000 for any/all eligible children.
- Option #2: $1.80/month for $5,000 for spouse and $2,000 for any/all eligible children.
Illinois state law requires that eligible municipal employees be covered by the Illinois Municipal Retirement Fund (IMRF). Employee contributions to IMRF are 4.5 percent of salary and are tax-deferred. For 2026,
the City contributes 7.97 percent of eligible employee’s salaries to IMRF. In addition, IMRF members are covered by Social Security (FICA). Obtain additional information by contacting IMRF at 1-800-ASK-IMRF. Employees are eligible to contribute additional funds to IMRF through Voluntary Additional Contributions.
Per IMRF Guidelines, all “unused, unpaid sick leave” goes towards IMRF service credit for employees who retire from the City and whose effective date of their pension is within 60 days of their retirement. You will earn one month of service credit for every 20 days of unused, unpaid sick leave at the time of retirement. Employees with 1-20 days of unused, unpaid sick leave receive one (1) month of additional service credit, employees with 21-40 days of unused, unpaid sick leave will receive two (2) months, etc. If you have any questions regarding this, you can reach out to the Human Resources Department or IMRF directly.
RETIREMENT HEALTH SAVINGS (RHS)
A retirement health savings plan administered by the Mission Square Retirement Corporation has been established for NBU employees. NBU employees participate in a mandatory contribution of 1 percent of pre-tax salary into an RHS investment account. This account is available for use by the employee at retirement or separation of service. Eligible uses of the funds include medical expenses such as health insurance premiums, dental/vision expenses, coinsurance, and co-pays for employees, spouse, and/or dependents.
Note: Upon separation, a mandatory 50 percent of accrued vacation, compensatory and payout-eligible sick leave will be contributed to your RHS balance.
HOLIDAYS
New Year’s Day
Martin Luther King, Jr.’s Birthday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Friday after Thanksgiving
Christmas Eve
Christmas Day
PERSONAL LEAVE
At the beginning of each fiscal year, employees are credited with three personal days (24 hours). Personal leave may not be accumulated and carried over into the next fiscal year (July 1st). Personal leave is prorated based on the number of hours of regularly scheduled work.
Date Of Hire
Personal Leave Credits
7/1 - 10/31
24 hours
11/1 - 2/29
16 hours
3/1 - 6/30
8 hours
VACATION
Vacation Accrual Rates Are Based On Years Of Service. Vacation Leave Is Prorated Based On The Number Of Hours Of Regularly Scheduled Work. Vacation Accrual Rates And Maximum Accumulations Are
Years of Service
Biweekly Accrual/Year
Max Accumulation
Beginning with Year 1 through 4
3.69 hours/12 days
192 hours/24 days
Beginning with Year 5
4.31 hours/14 days
224 hours/28 days
Beginning with Year 6 through 7
5.08 hours/16.5 days
264 hours/33 days
Beginning with Year 8 through 9
5.54 hours/18 days
288 hours/36 days
Beginning with Year 10 through11
5.85 hours/19 days
304 hours/38 days
Beginning with Year 12 through 14
6.00 hours/19.5 days
312 hours/39 days
Beginning with Year 15 through 19
6.15 hours/20 days
320 hours/40 days
Beginning with Year 20 through 24
6.77 hours/22 days
352 hours/44 days
Beginning with Year 25 through Separation
7.69 hours/25 days
400 hours/50 days
SICK LEAVE
Employees accrue sick leave at the rate of 3.69 hours per pay period (approximately 1 day per month). The maximum accumulation of sick leave is 1,200 hours. Employees begin with a “bank” of 48 hours and start accruing sick leave after six (6) months. The maximum accumulation of sick leave is 1,200 hours. Sick leave is prorated based on the number of hours of regularly scheduled work.
LONGEVITY PAY
Employees Receive Longevity Pay Based Upon Their Years Of Continuous Employment With The City. Longevity Pay Is An Addition To The Employees’ Base Wage Rate, As Follows
Years of Service
Longevity Rate
10 years
5.0 percent
20 years
10.0 percent
Deferred Compensation Plan
The City of Champaign offers employees the opportunity to participate in a tax-deferred annuity plan and/or Roth plan of the Mission Square Retirement Corporation through payroll deduction. This is an optional plan with no City contributions. More information may be obtained by contacting Client Services (1-800-669-7400) or Human Resources at 217-403-8770.
HANDBOOK
View the current Non-Bargaining Unit (NBU) Handbook at champaignil.gov/hr/jobs/bargaining-units.
01
Please check the option below that best describes your educational background:
- High school diploma or equivalent supplemented by business coursework and training
- Certification as an administrative professional
- Associate degree or higher
If you selected Associate degree or higher above, please specify the major and/or minor field. If you possess certification as an administrative professional, please provide the certification name and the name of the issuing agency. For education of high school diploma or equivalent, please describe your business coursework and/or training or your equivalent combination of experience and training which demonstrates the required knowledge, skills and abilities.
03
Please describe your experience providing professional administrative and/or clerical support to a team of professionals. Examples include, but are not limited to, scheduling appointments, managing correspondence, gatekeeping, coordinating travel arrangements, logistics planning for meetings and events, accounts payable, timekeeping, budget entry, ordering supplies, safeguarding confidential information, etc. Enter N/A if you have no experience in this area.
04
For questions 4, 5, and 6, describe your experience working with each of the listed Microsoft Suite or similar programs. Be sure to provide specific examples on your use of each, specifically, the use of any advanced functions that will help us to assess your skill level. For example, in Word: describe your experience with mail merges, imbedding information, formatting, etc. Enter N/A if you have no experience in any of these areas. Microsoft Word or similar word processing programs
05
Microsoft Excel or similar spreadsheet applications
06
Microsoft PowerPoint or similar presentation programs
07
Do you possess or do you have the ability to obtain post-hire, registration as a Notary Public in the State of Illinois and maintain this registration throughout the duration of your employment in this position?
- Yes
- No
Many of the job duties of this position must be completed in accordance with established policies and procedures, such as making departmental purchases and travel arrangements. Please describe your professional experience following, interpreting and applying policies and procedures. Enter N/A if you have no experience in this area.
09
Please list the commercial names of any computer database programs or financial systems you have used and the primary purpose of the software (For example, Financial/Accounting Software such as: QuickBooks, SAP, Tyler Munis, SunGard/Superion, Banner, PeopleSoft, New World, etc., Document Management Software such as Impress, eFileCabinet, etc). Enter N/A if you have no experience with complex database programs.
10
Please describe your experience working with internal and/or external customers, including the nature of customer interactions (i.e. answering questions, providing instructions, directing callers, assisting disgruntled customers). Enter N/A if you have no experience in this area.in these areas.
11
Describe your experience providing front-line customer service with courtesy, respect, and tact. Enter N/A if you have no experience in this area.
12
Describe your experience with processing payroll or accounts payable. Be sure to include details about volume, schedule, and method used, e.g., paper-based or software. Enter N/A if you have no experience in this area.
13
Please describe your experience providing administrative support to boards, commissions, or committees. Include: o The board, commission, or committee you supported o Your responsibilities (e.g., scheduling, agendas, minutes, coordination) o Your role in ensuring meetings were organized and compliant with procedures. If you do not have experience in this area, enter N/A.
- Required Question
Salary : $59,781 - $68,055