What are the responsibilities and job description for the ERP Security and Functional Analyst position at City of Cambridge, MA?
ABOUT THE ROLE:
The City of Cambridge is looking for an experienced ERP Security and Functional Analyst to support our enterprise PeopleSoft system. Reporting to the Director of ERP, This hybrid role requires a strong understanding of PeopleSoft security architecture, functional configuration, and business process analysis. The ideal candidate will partner with stakeholders to manage user access, configure system setups, and help translate business needs into effective system solutions. They will also lead efforts in requirements gathering, documentation, test planning, issue resolution, and the development of training plans for large-scale enterprise projects. Additionally, this role will contribute to the evaluation and selection of new technologies to support the City’s evolving business needs.
ESSENTIAL DUTIES & RESPONSIBILITIES:
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Security Administration:
- Manage user profiles, roles, permission lists, and row-level security in PeopleSoft.
- Ensure appropriate segregation of duties (SoD) and enforce security policies and controls.
- Support internal and external audits by providing documentation and remediation support.
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System Setup & Functional Support:
- Configure modules and perform functional setups in areas such as HRMS, Financials, and other ERP modules
- Collaborate with functional leads to implement and test new functionality or enhancements.
- Maintain configuration documentation and support configuration changes in line with business requirements.
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Business Analysis & Stakeholder Collaboration:
- Gather, document, and analyze business requirements related to system functionality and security.
- Serve as a liaison between business units and technical teams to deliver effective solutions.
- Develop test plans and participate in user acceptance testing (UAT).
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Support & Troubleshooting:
- Provide second-tier support for user access and functional issues.
- Troubleshoot and resolve security-related problems or configuration errors.
- Monitor system changes for impacts on access or business processes.
- Work as part of a team of support professionals to deliver excellent technical/non-technical support with outstanding customer service, satisfaction, and timeliness in solving cases.
MINIMUM REQUIREMENTS:
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
- 3 years of experience in PeopleSoft applications, with a strong focus on security administration and functional support.
- Solid understanding of PeopleSoft security architecture (roles, permission lists, row-level security, etc.).
- Experience with PeopleSoft modules such as HCM and FSCM
- Strong analytical and problem-solving skills.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Experience supporting audits and working in a controlled environment (e.g., SOX, GDPR) is a plus.
PREFERRED QUALIFICATIONS:
- Experience with PeopleTools and basic SQL.
- Familiarity with ticketing systems (e.g., ServiceNow, Jira, BMC TrackIT).
- Knowledge of change management and ITIL processes.
- Experience with reporting tools like PeopleSoft Query or BI Publisher.
PHYSICAL DEMANDS: Ability to access, input, and retrieve information from a computer. Answer telephones and maintain multiple files. Must read and analyze large quantities of information. Must have sufficient mobility to get back and forth from office to offsite meetings.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORK ENVIRONMENT: Work is conducted primarily in an office environment with fluorescent lighting, air conditioning, computers, and other standard office equipment, but also involves meetings in other offices or facilities. This position may be eligible for hybrid work under the City's new Telework Policy, depending on operational needs.
SUMMARY OF BENEFITS:
Competitive benefits package including:
Competitive health, dental, and vision insurance
Vacation and Sick leave eligible
Sick Incentive Pay Eligible
3 Personal days
14 Paid Holidays
Management Allowance, $2700 year
City employee transportation benefits (T-Pass reimbursement, Bluebikes membership, EZRide Shuttle)
DOCUMENTS REQUIRED:
Please upload the below documents to complete your application:
Resume
Cover Letter
ABOUT THE CITY OF CAMBRIDGE
The City of Cambridge is a diverse and vibrant community that 120,000 residents of different ethnic, racial, religious, U.S. nationals and other backgrounds call home. We take pride in our City’s diversity and strive to create a workplace that is reflective of the community we serve - one in which all employees can thrive. The City is also deeply committed to creating an environment in which all our employees are treated equitably and feel included. In joining our team, you would work in a workplace environment that advances and values antiracism, diversity, equity, and inclusion (ADEI), and that is committed to embedding ADEI best practices and tenets in all aspects of our work. City of Cambridge residents are especially encouraged to apply to job openings.
EQUAL OPPORTUNITY / AFFIRMATIVE ACTION
The City of Cambridge is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, sex, religion, age, national origin, disability, or any other protected category. Women, minorities, veterans, members of the LGBTQ Community, and persons with disabilities are encouraged to apply. The City is committed to advancing a workforce culture of antiracism, diversity, equity, and inclusion. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request by contacting Human Resources at humanresources@cambridgema.gov.
Salary : $2,700
