What are the responsibilities and job description for the Director of Human Resources Transformation position at City of Cambridge, MA?
ABOUT THE ROLE:
The City of Cambridge is excited to embrace a digital Human Resources (HR) transformation to leverage technology to modernize and optimize HR functions within the organization. The Director of HR Transformation will lead the adoption of digital tools, software, and strategies to streamline HR processes, improve employee experiences, and enhance overall organizational efficiency. The digital transformation will impact areas such as recruitment, employee onboarding, performance management, training, payroll, benefits, service delivery and more. The goal is to use technology to automate routine tasks, gather data-driven insights, and provide self-service options for employees, ultimately leading to better decision-making and a more agile HR department.
The Director of Human Resources (HR) Transformation is a strategic leadership role responsible for designing, implementing and managing effective system, tool and business process transformation efforts that support the operation of our core service delivery. This position reports to the Chief People Officer and works closely with the Director of HR Administration, Director of ERP Transformation and the Chief Information Technology Officer. This is a highly impactful role that demands attention to detail, excellent problem solving, communication, presentation and project management skills.
ESSENTIAL DUTIES & RESPONSIBILITIES:
The specific duties of the position include but are not limited to the following:
- Identifies process flow gaps and drive the implementation of HR technology solutions that streamline processes, improve data analytics, and provide valuable insights for informed decision-making.
- Enhance the effectiveness of employee issue resolution and HR service delivery by leveraging information technology, streamlining processes, strengthening controls, and liaising with other specialized roles within the city.
- Develops and leads staff in delivering high-quality customer support, with a focus on timely and accurate HR service delivery in a municipal environment. Document and train staff and deploy the redesigned process.
- Build support for new approaches to transformation or the operating model and ensure services are designed and implemented by the appropriate part of the organization/HR Department.
- Collaborates across departments, necessitating very strong interpersonal, change management, and communication skills in driving for results.
- Collaborate with legal and compliance teams to ensure HR business processes are aligned with applicable laws and regulations.
- Monitor industry trends and best practices to proactively identify opportunities for continuous improvement within the HR function.
- Supervise and evaluate staff as needed.
- Serve as principal advisor to Chief People Officer regarding transformation strategic planning and execution.
- Other duties as assigned by the Chief People Officer.
MINIMUM QUALIFICATIONS:
- 8-10 years of progressive Human Resources experience in a municipal setting.
- Four-year bachelor's degree or equivalent combination of education, training, and experience.
- Demonstrated commitment to fostering an inclusive and equitable work environment.
- High standard of professionalism and ethics.
- Ability to communicate effectively both verbally and with written communications.
- Possess a high level of attention to detail.
- Ability to energize, inspire and motivate a team to exceed objectives.
- Demonstrates strong analytical, problem-solving, project management skills; Strong business acumen.
- Possess the ability to effectively manage multiple priorities and deadlines.
PHYSICAL DEMANDS: Ability to access, input, and retrieve information from a computer. Answer telephones and maintain multiple files. Must read and analyze large quantities of information. May require travel to get back and forth from office to offsite meetings. This position may be eligible for hybrid work under the City's Telework Policy, depending on operational needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORK ENVIRONMENT: Work is conducted primarily in an office environment with fluorescent lighting, air conditioning, computers, and other standard office equipment, but also involves meetings in other offices or facilities.
SUMMARY OF BENEFITS:
- Competitive health, dental, and vision insurance
- Vacation and Sick Leave eligible
- Sick Incentive Pay eligible
- 3 Personal Days
- 14 Holidays
- Commuter Benefits (T-Pass reimbursement, Bluebikes membership, EZRide Shuttle membership)
- Management Allowance, $2,700 / year
DOCUMENTS REQUIRED:
Please upload the below documents to complete your application.
- Resume
- Cover Letter
ABOUT THE CITY OF CAMBRIDGE
The City of Cambridge is a diverse and vibrant community that 120,000 residents of different ethnic, racial, religious, U.S. nationals and other backgrounds call home. We take pride in our City’s diversity and strive to create a workplace that is reflective of the community we serve - one in which all employees can thrive. The City is also deeply committed to creating an environment in which all our employees are treated equitably and feel included. In joining our team, you would work in a workplace environment that advances and values antiracism, diversity, equity, and inclusion (ADEI), and that is committed to embedding ADEI best practices and tenets in all aspects of our work. City of Cambridge residents are especially encouraged to apply to job openings.
EQUAL OPPORTUNITY / AFFIRMATIVE ACTION
The City of Cambridge is an Affirmative Action/Equal Opportunity Employer and does not discriminate based on race, color, sex, religion, age, national origin, disability, or any other protected category. Women, minorities, veterans, members of the LGBTQ Community, and persons with disabilities are encouraged to apply. The City is committed to advancing a workforce culture of antiracism, diversity, equity, and inclusion. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request by contacting Human Resources at humanresources@cambridgema.gov.
Salary : $2,700
