Crew Chief

Provides on-site supervision of set-up crew both prior to and during an event as well as maintaining control of the building and systems.  Provides customer service to the client during an event.  Provides administrative assistance to the Operations Director.  Reports to the Operations Director.  

The current position is a Full-Time (40 hours per week) position and may work weekends and/or holidays as needed.  The anticipated start time will be between 6:30 am to 8:30 am and may vary during training and for event planning.  This position is not hybrid and will work onsite at the Heritage Center. Hours will vary based on the business needs of the Heritage Center to accommodate the needs of services for vendors.  

Candidates with supervisory experience and lead experience in the hospitality industry are encouraged to apply.  

          Supervisory

• Directs the work of the set-up crew and advises the Operations Director of their work performance.
• Instructs set-up crew and custodian in cleaning techniques, equipment usage and special projects.
• Schedules part-time set-up crew and custodial personnel for events.
   
  General
• Responsible for accurate set up of all facility rooms as directed by the Operations Director including staging, dance floor, audio/visual and miscellaneous equipment.
• Represents Earle Brown Heritage Center during set up, event and tear down when the Operations Director is not available.
• Performs requested administrative tasks such as billing events, equipment logs, inventory, file systems, and set-up crew work orders.
• Keeps the cleaning equipment in good working order, reporting repair and replacement needs to the Operations Director
• Continuously observes condition of buildings and grounds, making recommendations regarding repairs and any special project needs to the Operations Director.
• Monitors building heating and cooling, notifying the Operations Director of any problems requiring attention.
• On-call to assist in any emergency situations.
• Performs exterior building duties including gardening, maintenance, set-up, and cleaning.
• Watches over inventory and supplies for audio visual.
• Performs other duties as assigned or apparent.

• High School Diploma, GED, or equivalent experience.
• Conference services experience.
• Experience in operating audio/visual equipment.
• One year experience in leadership role.

Desired Qualifications

• Two - three years conference services experience.
• Experience in cleaning event space.
• Familiar with audio/visual equipment
• Ability to speak, read or write any language other than English, including sign language.

The full-time Crew Chief is a leader at the Heritage Center that is expected to lead staff with the following Knowledge, Skills and Abilities for an inclusive working environment. 

Communications:  Must be able to read and understand correspondence, memoranda, and directives, and follow such directives.  Must have the ability to communicate effectively with persons who do not speak English and are from a variety of different cultures.   Ability to read labeling on products in accordance with safety regulations.
 
Decision Making:  Must be able to act in a decisive manner, using good judgment.  Must be able to assess problems and situations, anticipate needs and evaluate alternatives.  Must have knowledge of the utilization of appropriate resources and the willingness to communicate the use of available resources.
 
Interpersonal Relationships:  Must be able to work in cooperation with other staff members.  Must be consistent in dealing with people; must have the ability to accept criticism and/or discipline.  Must be able to establish and maintain effective supervisory relationships with other employees and positive public service relationships with members of the general public. Must be able to effectively supervise staff.
 
Professional Attitude:  Must have commitment to the organization; willingness to take initiative; dependability; maturity in relationships with others; and self confidence.  Must represent the organization to other agencies and citizens with a courteous, helpful, and accurate business-like attitude.   Must be able to exemplify leadership by encouraging initiative, effective completion of work assignments, and appropriate resource utilization.  Must have the ability to keep management informed of matters he/she must know to adequately perform the responsibilities of the position.   Ability to work as a team member.
 
Quality of Work:  Must be able to operate in an efficient and safe manner all equipment required and in accordance with City policy and direction.  Must be able to demonstrate initiative and independence in completion of work responsibility.  Must be able to produce quality, accurate work, detect and correct errors; utilize work time properly and productively.
 
Technical Knowledge: Must have working knowledge of cleaning methods, materials, and equipment.  Must have working knowledge of basic audio visual equipment.  Ability to perform manual tasks requiring moderate physical strength.  Ability to operate mechanical cleaning equipment.
 
Physical Abilities:  Must have the ability to frequently lift objects up to 35 pounds from floor to shoulder height.  Must occasionally lift over 35 to 75 pounds from floor to waist.  Must be able to infrequently lift items from floor to shoulder height that weigh up to 100 pounds.  In order to complete the essential duties, this position requires constant standing, walking, bending, stooping, crawling, reaching above shoulder level and away from body, kneeling, twisting, turning, accurate balance, pushing, pulling, and lifting on a regular basis.  Must be able to use hands for simple and firm grasping frequently; occasionally for fine manipulation.  Must have the ability to read and discern visual images and written documentation. May work with a wide variety of equipment essential to complete assigned duties.  Frequently uses chemicals in all areas of work.  Ability to work varied schedule as assigned.

Salary : $20 - $24