What are the responsibilities and job description for the Parking Compliance Officer I position at City of Boise?
Summary Statement
The City of Boise is hiring a Parking Compliance Officer I !
Looking for a job that keeps you active and out from behind a desk? As a Parking Compliance Officer I, you will patrol downtown Boise primarily by bicycle, interact with the public, and play an important role in supporting safe, fair, and effective parking compliance throughout the city. This position is ideal for someone who is comfortable working outdoors year-round in all types of weather and values a set schedule: Tuesday through Friday, 11 a.m. to 8 p.m., and Saturday, 8 a.m. to 5 p.m.
To ensure internal equity and alignment with the approved budget for this position, offers are made within the posted hiring range. Although the hiring range is fixed, employees receive an exceptional benefits and total rewards package that enhances the overall value of employment with the City of Boise.
Why the City of Boise?
The benefits are real and among the best in the Treasure Valley:
Applications received for this recruitment may be used to fill similar vacancies within the City of Boise as they occur.
Essential Functions
Performs routine or repetitive tasks with specific instructions and set procedures. Handles basic issues and problems and refers more complex issues to higher-level staff.
Patrols a designated area of downtown Boise on foot or by bicycle to issue citations for violations of parking rules. Checks electronic meters, time zones and parking spaces designated for handicap placards. Enters information into handheld ticket writers. Takes photos of violations considered hazardous in nature to properly document. Testifies in court regarding contested citations.
Meets with the public and acts as a community liaison. Gives directions, talks with merchants, answers questions about parking laws and provides general information. Prepares kit bags and ticket machines for patrol. Performs office duties such as filing, checking e-mail and downloading photos and ticket information.
Initiates request to tow scofflaw vehicles. Inspects meters and equipment for damage/vandalism and reports to supervisor as required. Observes, assesses and reports various hazardous conditions, suspicious vehicles and traffic issues. Assists police officers at accident scenes and with other police matters ranging from a lost child to various criminal issues.
Operates License Plate Recognition (LPR) vehicle and coordinates follow-up with other parking staff. Analyzes parking violation data to identify trends and recommend improvements to enforcement strategies.
Assists in traffic control and parking management during emergencies and special events.
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
Required Knowledge, Experience, And Training
High school diploma or equivalent.
Knowledge Of
Preferred Knowledge, Experience, And Training
Six months of customer service experience.
Knowledge of conflict resolution techniques.
Licensing And Other Requirements
Valid state-issued driver’s license.
Special Requirements
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Driving Record Check
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds and occasionally lifting/carrying up to 50 pounds. Also, the employee is frequently pushing/pulling up to 10 pounds and rarely pushing/pulling up to 50 pounds. The noise level is frequently very loud and rarely moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.Additional physical efforts include: bicycling and walking in all weather conditions including snow and rain. a typical day can be a bicycle ride of ten to twenty miles..
Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, in wet and humid conditions, areas of dust, odors, mist and gases or other airborne matter. Employees will also drive a vehicle as part of this position.Walks and bicycles in downtown Boise along with vehicle traffic, pedestrians and cyclists. Must be aware of safety around crosswalks, alleys, and in various weather conditions, including darkness.
This position works: Enforces parking regulations in Boise parks during special events.
The City of Boise is hiring a Parking Compliance Officer I !
Looking for a job that keeps you active and out from behind a desk? As a Parking Compliance Officer I, you will patrol downtown Boise primarily by bicycle, interact with the public, and play an important role in supporting safe, fair, and effective parking compliance throughout the city. This position is ideal for someone who is comfortable working outdoors year-round in all types of weather and values a set schedule: Tuesday through Friday, 11 a.m. to 8 p.m., and Saturday, 8 a.m. to 5 p.m.
To ensure internal equity and alignment with the approved budget for this position, offers are made within the posted hiring range. Although the hiring range is fixed, employees receive an exceptional benefits and total rewards package that enhances the overall value of employment with the City of Boise.
Why the City of Boise?
The benefits are real and among the best in the Treasure Valley:
- Zero-premium medical coverage for you and your family
- PERSI retirement (11.96% Employer Contribution) plus employer-matched 401(k)/457b
- 10 hours vacation/month (grows with tenure), 12 paid holidays, and 8 hours sick leave/month
- 10 weeks paid parental leave
- $500 annual wellbeing incentive
- Tuition reimbursement and free local bus pass
- Basic life and long-term disability insurance at no cost
Applications received for this recruitment may be used to fill similar vacancies within the City of Boise as they occur.
Essential Functions
Performs routine or repetitive tasks with specific instructions and set procedures. Handles basic issues and problems and refers more complex issues to higher-level staff.
Patrols a designated area of downtown Boise on foot or by bicycle to issue citations for violations of parking rules. Checks electronic meters, time zones and parking spaces designated for handicap placards. Enters information into handheld ticket writers. Takes photos of violations considered hazardous in nature to properly document. Testifies in court regarding contested citations.
Meets with the public and acts as a community liaison. Gives directions, talks with merchants, answers questions about parking laws and provides general information. Prepares kit bags and ticket machines for patrol. Performs office duties such as filing, checking e-mail and downloading photos and ticket information.
Initiates request to tow scofflaw vehicles. Inspects meters and equipment for damage/vandalism and reports to supervisor as required. Observes, assesses and reports various hazardous conditions, suspicious vehicles and traffic issues. Assists police officers at accident scenes and with other police matters ranging from a lost child to various criminal issues.
Operates License Plate Recognition (LPR) vehicle and coordinates follow-up with other parking staff. Analyzes parking violation data to identify trends and recommend improvements to enforcement strategies.
Assists in traffic control and parking management during emergencies and special events.
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
Required Knowledge, Experience, And Training
High school diploma or equivalent.
Knowledge Of
- City parking rules, codes and regulations
- Downtown Boise parking grids and meter locations
- Parking meter maintenance
- General customer service techniques
- Computer usage including related software
- Cell phone and digital camera usage.
- Learn the geography of the enforcement area
- Use good judgment in knowing when to act independently or involve a supervisor
- Maintain composure and professionalism when working with individuals who may be hostile, angry or emotional
- Perform accurate data entry
- Interpret and explain policies, procedures and laws
- Communicate effectively in the English language at a level necessary for efficient job performance
- Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
Preferred Knowledge, Experience, And Training
Six months of customer service experience.
Knowledge of conflict resolution techniques.
Licensing And Other Requirements
Valid state-issued driver’s license.
Special Requirements
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Driving Record Check
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds and occasionally lifting/carrying up to 50 pounds. Also, the employee is frequently pushing/pulling up to 10 pounds and rarely pushing/pulling up to 50 pounds. The noise level is frequently very loud and rarely moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.Additional physical efforts include: bicycling and walking in all weather conditions including snow and rain. a typical day can be a bicycle ride of ten to twenty miles..
Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, in wet and humid conditions, areas of dust, odors, mist and gases or other airborne matter. Employees will also drive a vehicle as part of this position.Walks and bicycles in downtown Boise along with vehicle traffic, pedestrians and cyclists. Must be aware of safety around crosswalks, alleys, and in various weather conditions, including darkness.
This position works: Enforces parking regulations in Boise parks during special events.
Salary : $500