What are the responsibilities and job description for the Emergency 911 Call Center Operator position at City of Bella Vista Arkansas?
Job Description
This role is responsible for providing emergency and non-emergency support services to the community. As a Public Safety Communications Specialist, you will be the first point of contact for individuals in crisis, requiring a high level of empathy and effective communication skills.
- Process police, fire, and emergency medical services-related calls
- Operate computer terminals, two-way radio systems, and related dispatch equipment
- Maintain accurate records and reports
Requirements
- High School Diploma or G.E.D.
- Three to six months of related experience and/or training preferred
- Telecommunicator Certificate highly desired
- Certification from the APCO highly desired
