What are the responsibilities and job description for the Customer Service Representative position at Citi Staff?
IMMEDIATE job opportunity for a driven individual who has a proven track record of performance and desire to work for a well-established organization. We are looking for an experienced Customer Service Representative for one of the most comprehensive logistics companies serving the Import/Export community located in Oakland, CA.
Key Responsibilities:
Managing inbound and outbound customer communications (email and phone)
Appointment scheduling and follow-ups
Data entry and system updates
Coordinating with warehouse and transportation teams
Processing orders and resolving customer inquiries
General administrative support as needed
Qualifications:
Prior CSR experience (logistics/warehouse experience preferred)
Strong email communication skills
Detail-oriented and organized
Comfortable working in a fast-paced environment
Experience with [WMS / TMS / Excel / specific system if applicable]
1st shift (7 am to 3:30 pm)
Compensation: $20 - $22hr
If qualified and interested in the position, please email your resume relating your skills, background, and experience to the job opening.
CitiStaff 1111 W. Town & Country Rd Ste 29, Orange, CA 92868
Our client is looking to hire the right candidate as soon as possible, time is of the essence.
We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $20 - $22