Administrative Specialist - Office of Admissions

Administrative Specialist - Office of Admissions

The Citadel, The Military College of South Carolina, is seeking applicants for the full-time position of Administrative Specialist in the Office of Admissions. This position serves as the primary point of contact for prospective cadets, families, school counselors, and campus visitors and plays a key role in supporting the recruitment and admissions process for The Citadel's Corps of Cadets program.

The Administrative Specialist provides front-line customer service and administrative support for the Office of Admissions. Responsibilities include, but are not limited to:

• Greeting prospective cadets, families, and campus visitors and maintaining a welcoming, professional environment within the Admissions Office.
• Serving as the primary contact for the office by answering and directing incoming telephone calls, responding to email inquiries, and assisting visitors with general admissions questions.
• Maintaining and updating prospect and applicant records through data entry in Slate CRM and other institutional systems.
• Assisting with admissions document processing, including scanning, indexing, uploading, and maintaining electronic records.
• Supporting admissions communications, mailings, acceptance packets, and other recruitment materials.
• Assisting with visitor registration and other admissions-related activities.
• Providing administrative support to admissions staff and assisting with special projects and recruitment events as needed.

The successful candidate will possess strong customer service, communication, organizational, and computer skills and demonstrate the ability to work effectively in a fast-paced office environment while maintaining a high level of professionalism and confidentiality.

Minimum Qualifications:

Must have at least a high school diploma and previous administrative experience required.  This position requires a person who can handle many tasks at one time, is able to be flexible, can work independently and is able to thrive in a fast-paced environment. Must have strong knowledge of Microsoft Office. Excellent customer service, communication and interpersonal skills are required. Must be able to function as a collegial member of a team and demonstrate high levels of organization and coordination of multiple tasks at once.

Preferred Qualifications:

Bachelor's degree preferred.  Knowledge of college admissions requirements and procedures is highly desirable, but not required. 

Benefits of Working at The Citadel

• Extensive Health Plans
• Great Retirement Options
• Tuition Waiver Program
• Paid Parental Leave
• Employee Discounts
• Isle of Palms Beach Club
• Swain Family Boat Center
• Community Service Opportunities
• Read more about our benefits, on our HR website

About The Citadel College

The Citadel, also known as the Military College of South Carolina, is a public senior military college located in Charleston, South Carolina. Founded in 1842, The Citadel has a rich history and educational reputation. With our current location on the banks of the Ashley River in downtown Charleston, you are close to great restaurants, shopping and much more.  Ranked #1 Public College in the South (U.S. News & World Report, 2022) for schools with up to a master's degree, the opportunities are endless.

There are about 2,300 undergraduate students who make up the South Carolina Corps of Cadets. Out of the Corps of Cadets, 1 out of 3 graduates earn a military commission. Students can choose from 31 Majors, 57 Minors, pre-health professions, and pre-law (a concentration in political science). The 11:1 student-to-faculty ratio guarantees students a quality education. Another 1,000 students attend the Graduate College, evening and online