What are the responsibilities and job description for the Account Manager - (HQ) position at Circle Logistics?
Account Manager - Fort Wayne, IN
As an Account Manager, you will represent Circle Logistics and promote our services to new customers, build your book of business and provide an outstanding customer service where you will be the owner of your own portfolio working in a team environment. You will bring solutions to established and prospective customers and nurture these relationships into long-term partnerships. This role is also a fast track to management as a team lead after growing a stable book of business.
What you'll do:
- Generate and identify new sales opportunities through research, analysis, and discovery
- Maintain and grow existing accounts by managing customer day to day requirements
- Analyze customers’ needs and offer personalized solutions
- Match customer demand with quotes for their freight-related inquiries
- Build strategies that will result in increased sales and stronger partnerships
- Solve complex problems and be the main contact for all your accounts’ communications
- Organize and manage your daily shipments to ensure our "No Fail" policy
- Collaborate with your team on pricing strategy and account implementation plans
- Review sales activities and prospective customers with management
What you'll need:
- 1-3 years of experience in a logistics environment required
- Experience with and/or ability to learn a variety of TMS/CRM platforms
- Above average proficiency with Google Drive and Microsoft Excel (vlookup, pivot tables, reports)
- Ability to thrive in a fast-paced working environment and multitask
- Time management and organizational skills
- Willingness to be available after hours and weekends if needed
- Excellent teamwork skills
What we have:
- Base salary with an uncapped commission structure
- Room for advancement in a fast growing company that promotes from within
- On-site training and career development
- Casual dress code
- Paid holidays and paid time off
- Health, vision, and dental insurance benefits
- 401(k) Plan