Senior Account Manager

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions
  
  

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

Ready to bet on yourself?

Circle Logistics is on the hunt for a proven Senior Account Manager. At Circle, we're not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!

What We Are Looking For:

As a team, we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!

Position Overview

Circle Logistics is seeking a driven Senior Account Manager to join our Charleston team. This role operates in a cradle-to-grave brokerage environment, meaning you will be responsible for the full lifecycle of your accounts—from prospecting and securing new customers to managing freight execution and maintaining long-term client relationships.

This position is ideal for someone who thrives in a high-energy sales environment, enjoys building relationships, and takes pride in owning their accounts from the first call through successful load delivery.

This is a remote role to start. Once our office opens in the greater Charleston area, the role will be an on-site position.

What Success Looks Like

• Consistently generating new business and expanding customer relationships
• Building a stable book of accounts that produces a consistent margin
• Successfully managing freight from pickup through delivery
• Maintaining strong customer retention through service and communication
• Contributing to the growth and performance of the overall team
  
  

Official Title: Experienced Freight Account Manager – Charleston, VA (Hybrid)

Cradle-to-Grave Freight | Base Uncapped Commission | Strong Growth Potential

If you have experience managing freight from the initial quote through final delivery and want your income to reflect your performance, this opportunity is worth a look.

We’re hiring an experienced Freight Account Manager in Charleston, VA for a high-growth, financially stable organization that has never had an unprofitable month: strong leadership, a proven model, and real opportunity for advancement.

What This Role Is:

• This is a true cradle-to-grave freight account management position. You own the shipment and the customer relationship from beginning to end.
• Manage freight from quoting and booking through pickup and final delivery.
• Communicate directly with customers regarding pricing, capacity, shipment updates, delays, and service concerns.
• Negotiate rates with shippers and carriers.
• Source and secure qualified carrier capacity.
• Book, dispatch, and track active shipments.
• Resolve missed appointments, service failures, capacity issues, and other freight-related problems.
• Maintain accurate shipment information within the TMS.
• Build and maintain strong customer and carrier relationships.
• Retain and grow existing accounts.
• Identify opportunities to increase shipment volume, expand lanes, and improve account profitability.
  
  

This is not a position where freight is handed off after the sale. You remain involved throughout the entire shipment and are responsible for delivering a strong customer experience from beginning to end.

Compensation:

• Competitive base salary.
• Uncapped commission or performance-based incentive structure.
• Significant earning potential for high performers.
  
  

Your income will reflect the performance, retention, and growth of the accounts you manage.

Why This Opportunity Stands Out:

• Company has never had a losing month.
• Clear path for advancement and leadership growth.
• Strong leadership and a proven operating model.
• Standard benefits package.
• Performance-driven culture that rewards production.
• Opportunity to take ownership of customer relationships and freight execution.
  
  

Who Thrives Here

• Experienced freight brokerage and 3PL professionals.
• Individuals with cradle-to-grave freight experience.
• Account managers who enjoy taking ownership of shipments and customer relationships.
• Professionals who can manage customers, carriers, and multiple shipments at the same time.
• People who communicate proactively and solve problems before they escalate.
• Individuals who understand the urgency and unpredictability of the freight industry.
• Those who are motivated by account growth, profitability, customer retention, and performance-based earnings.
  
  

Why Join Circle Logistics

• Opportunity to fully own and grow your book of business
• High-performance sales environment with strong earning potential
• Supportive team culture and leadership
• Clear opportunities for professional growth and advancement
  
  

Think you have what it takes to dominate? Apply today and join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we’ll keep the world moving!

Qualifications

• Sales, business development, or account management experience preferred
• Freight brokerage experience with a book of business
• Strong communication, negotiation, and relationship-building skills
• Self-motivated with a competitive, results-driven mindset
• Ability to thrive in a fast-paced, high-volume sales environment
• Strong organizational and problem-solving skills
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.