Dental Practice Manager

USE OF INFORMATION OBTAINED IN A BACKGROUND INVESTIGATION

Information obtained from a background investigation will be considered for employment purposes as permitted by federal and state law and in accordance with Chugachmiut’s policy. Information will be reviewed to determine:

• Whether an individual made false statements or material omissions on an application for employment or during an interview;
• Whether an applicant or employee, based on the job duties of the position in question, poses a threat to security and/or employee safety in the workplace; and
• The likelihood of an applicant or employee being successful and productive on the job.

• Manages the day-to-day operations of dental services.
• Manages and directs staff assignments and activities in accordance with office policies and applicable laws.
• Recruits, interviews, hires, and directly supervises dental staff.
• Provides training and orientation to staff upon hire and annually and informs the Health and Clinical Directors of additional training needs.
• Leads and manages staff through mentoring, coaching, and supervision, ensuring staff engagement to meet organizational and clinical site goals and objectives are met.
• Collaborates with directors, managers, medical staff, and clinical leaders in clinic structure and process decisions.
• Participates in the development and implementation of the clinic plans for the provision of patient care.
• Implements an effective and ongoing performance improvement program to monitor, evaluate, and improve patient care quality and appropriateness.
• Supervises and monitors dental services provided to patients by dental staff and ensures proper procedures are performed in accordance with established protocols.
• Develops and supports staff programs that upgrade and develop staff knowledge and skills for personnel performance improvement and leadership.
• Monitors staff performance and provides staff members with instruction, guidance, corrective action, and disciplinary actions as needed.
• Supervises and ensures staff adherence to standards for infection control in accordance with local, state, and federal OSHA regulations.
• Addresses and assists in the resolution of personnel and patient issues as needed.
• Assists with back-office duties and front desk coverage as needed.
• Prepares reports for quality measures and statistical reports as requested and needed.
• Assists with oversite of scheduling for dental services provided throughout the Region.
• Provides education, analysis, and administrative information to assist native health in policy development, decision-making, and priority setting for practice sites.
• Facilitates regular dental team meetings and documents items covered.
• Maintains strict patient and program confidentiality and follows HIPAA and 42 C.F.R. Part 2 guidelines.
• Ensures patient records are kept confidential and oversees the policies that allow their release to the right people when required.
• Establishes and maintains standard front office and back office clinical procedures.
• Establishes and maintains standardized processes for collection of patient fees and co-payments. Oversee the preparation of daily deposits and ensure bank deposits are made promptly.
• Oversees and/or assists with preparing and submitting insurance forms, including Medicaid, Medicare, private insurance, and other insurance forms.
• Provides training and support to ensure adherence to Purchase and Referred Care Policies and provides oversite and training to assist with patient travel.
• Oversees ordering and receipt of dental supplies for all sites and assists with locating and establishing vendors for supplies as needed.
• Ensure supply rooms are kept stocked, clean, and organized.
• Ensures all offices are cleaned and sanitized according to healthcare industry standards.
• Documents and communicates maintenance needs on all office machines and dental equipment and coordinates repairs.
• Assists with safe handling and disposal of amalgam waste, dental sharps, and other hazardous materials.
• Assist with registering and reporting all radiological equipment in compliance with the Alaska Department of Health.
• Liaises with the management team to identify potential office dysfunctions.
• Ensures compliance with current healthcare regulations, medical laws, and high ethical standards.
• Conforms to Chugachmiut policies, strict employee confidentiality, and HIPAA and 42 C.F.R. Part 2 regulations.
• Performs other duties as assigned or required.