FINANCIAL ADVOCATE

Financial Advocate – Long-Term Care Medicaid Specialist

Full-Time | Competitive Pay & Benefits
Join the team at Christ the King Manor and make a meaningful impact by helping residents and families navigate the Medicaid eligibility process for long-term care services.

Position Summary

We are seeking a detail-oriented and compassionate Financial Advocate to assist residents and families with Medicaid eligibility and application processes for nursing home care. The ideal candidate will have hands-on experience preparing Medicaid applications, a strong understanding of long-term care Medicaid regulations, and the ability to communicate effectively with residents, families, and interdisciplinary teams.

Essential Duties & Responsibilities

• Interview residents and families to gather financial and personal information required for Medicaid eligibility.
• Prepare, submit, and monitor Medicaid applications, renewals, and appeals accurately and within required timelines.
• Review income, assets, trusts, transfers, and spousal/resource protection issues and advise families regarding required documentation.
• Coordinate with admissions, billing, social services, and legal representatives to resolve eligibility concerns.
• Maintain accurate and confidential case files and track application status within facility systems.
• Educate residents and families on Medicaid regulations, spend-down requirements, and long-term care payment options.
• Monitor updates to Medicaid policies and implement process improvements as needed.
• Provide education and guidance to staff regarding Medicaid procedures and documentation requirements.
• Ensure compliance with all federal, state, HIPAA, and facility confidentiality regulations.

Qualifications

• Minimum of 2 years of experience preparing Medicaid applications for long-term care preferred.
• Strong working knowledge of Pennsylvania Medicaid regulations related to nursing home eligibility, spousal impoverishment rules, and asset protection strategies.
• Experience in nursing homes, long-term care, hospital discharge planning, healthcare billing, or social services strongly preferred.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational, problem-solving, and time-management abilities with high attention to detail.
• Proficiency in Microsoft Office applications; experience with electronic health records and Medicaid portals preferred.
• Ability to maintain confidentiality and handle sensitive financial information professionally.
• Valid driver’s license and reliable transportation preferred if outreach or off-site meetings are required.

Benefits

• Competitive compensation
• Health, dental, and vision insurance
• Paid time off and holiday pay
• Retirement plan 
• Supportive team-oriented work environment
• Opportunity to make a meaningful difference in residents’ lives

Equal Opportunity Employer

Christ the King Manor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.