What are the responsibilities and job description for the Medical Receptionist position at Chippewa Valley Orthopedics and Sports Medicine Clinic SC?
Job description
Chippewa Valley Orthopedics and Sports Medicine is seeking a hardworking, self-motivated individual to join our medical receptionist team. This individual must have the ability to work in a fast-paced environment and multitask while providing outstanding customer service and maintaining a positive attitude.
Responsibilities would include the following:
- Greeting patients professionally with compassion & empathy
- Interpersonal skills to interact positively with patients who may be upset or stressed
- Checking patients In/Out ensuring all patient information is current and accurate
- Maintaining patient accounts by obtaining, recording, and updating personal and financial information
- Answering, screening, and directing incoming phone calls
- Scheduling appointments by following individual physician pre-determined guidelines
- Coordinating referrals to other providers
- Obtaining insurance authorizations as needed
- Working closely with physicians and their teams
- Other duties as assigned
Skills & Qualifications
- Organization and time management to oversee a variety of tasks effectively
- Interpersonal skills to interact positively with patients & fellow staff members- even in stressful situations
- Multi-tasking with the ability to prioritize and organize work, all while maintaining accuracy- despite frequent interruptions
- Attention to detail & quality
Education
- High School or GED required
- Previous medical office experience to include multi-line telephone, data entry, and customer service desired
- Knowledge of medical terminology is beneficial
Job Type: Full-time
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- AD&D insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Healthcare setting:
- Clinic
- Private practice
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Customer service: 1 year (Required)
Work Location: In person
Salary : $18 - $20