Client Services Specialist - CCMS

Tarrant County CCMS is looking for a Client Services Specialist at our Hurst location.

• Responsible for client access to the CCMS program.
• Responsible for client eligibility determination and documentation.
• Advice clients of their child care options in the CCMS program.
• Provide information about quality childcare to help parents make an informed choice of providers.
• Enter client information into the automated system.
• Conduct all processes of communicating information to parents, such as educating parents about their rights and responsibilities, responding to parent complaints, and seeing that the needs of parents and children are met.
• Handle client re-certification process and termination of child care services.
• All other related duties as assigned

• Graduation from an accredited four-year college or university with major course work in child development or a closely related field OR Graduation from an accredited four-year college or university
• A minimum of one (1) year full-time work experience in child development or child care programs, customer service, or social service work OR High school diploma or equivalent.
• A minimum of three (3) years work experience in a CCMS support position.
• Computer proficiency required. Note: Possession of a Child Development Associate Credential may be substituted for one year (30 semester hours) of required college.

• Bilingual abilities preferred.