Program Supervisor - Shelter

At Child & Family Center, we’re committed to creating a welcoming workplace where a wide range of perspectives and life experiences are valued. We encourage qualified candidates from all backgrounds to apply.

Child & Family Center received the following awards:

• Child & Family Center scored the highest level (“very good to great”) in our annual report card for The National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care.
• Awarded the Joint Commission Reaccreditation. The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care.
• Awarded the 2026 Silver Bell Seal for Workplace Mental Health. The Bell Seal for Workplace Mental Health is the nation’s leading recognition for U.S. employers committed to creating mentally healthy workplaces.

Salary Range (final salary offer is based on a number of factors, such as certifications, experience, and more):
$70,304 to $79,173.72/year

PLUS!

$5,000/year Bilingual Spanish differential

Shift Hours:

Monday - Friday 8:30am – 5:30pm (with rotating on call support every other week, and additional hours as needed)

Benefits we offer!

• Paid birthday floating holiday
• Vacation and Sick Time
• Medical Coverage
• Agency paid Dental & Vision Coverage (for EE-Only coverage)
• Voluntary Family Medical, Dental, Vision Coverage
• Agency paid Long Term Disability
• Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment
• Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment
• 401(k) available with discretionary Agency match
• Professional development opportunities and reimbursement
• Employee Wellness Program
• Mentorship Program
• Pet Insurance

MINIMUM QUALIFICATIONS:

• High School Diploma or Equivalency
• Bilingual in Spanish highly preferred.
• Minimum 2 years’ experience supervising case management services OR,
• Minimum of 2-3 years of previous experience in case management, providing domestic violence and /or sexual assault victim services.
• Experience prioritizing clients’ needs in crisis situations
• Completion of a 40-hour Domestic Violence Advocate training as mandated by the State of California, OES and Evidence Code 1037.1, - training will be provided within one month of hire.
• Applicants with personal experience with Domestic Violence are encouraged to apply.
• Participants in the County’s Department of Public Social Services Greater Avenues for Independence (GAIN) Program or General Relief Opportunity for Work (GROW) Program are encouraged to apply.
• Requires the ability to independently use a computer, possess good communication/computer skills, have Microsoft Office skills, and learn necessary computer programs.
• Must maintain a valid California driver’s license, insurance and driving record which complies with agency’s insurance carrier standards.
• Must pass all applicable health, fingerprint/LiveScan and DMV clearances.

JOB PURPOSE:

The Program Supervisor – Shelter provides comprehensive support and supervision to DV shelter staff. In addition, this position also provides direct supportive services to adults and children who are impacted by domestic violence, as needed. The Program Supervisor – Shelter is responsible for assisting the Program Manager I - DV with development and implementation of case management services, overall shelter operations, and will be responsible for ensuring compliance with County, State, and Federal contracts including CalWORKS. The Supervisor helps ensure DV staff provide identified services to DV clients/families.

The Program Supervisor – Shelter is an energetic self-starter who is able to function comfortably in a team environment or independently and relates well to co-workers and County representatives. This position requires flexibility and the ability to manage time and multiple tasks with little supervision. The individual in this position must be able to assume a wide range of responsibilities, provide timely responses to requests and deadlines and works well under pressure.

WORK SCHEDULE:

FLSA Status: Exempt – Full Time

Work-Week: Sunday - Saturday

• In-person
• Actual work schedule is subject to change as agreed with Direct Supervisor and based on business/program needs.

SUPERVISORY REQUIREMENTS:

Directly supervises DV Shelter case managers and volunteers.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:

• Walk
• Use hands and fingers
• Handle or feel objects, tools, or controls, and talk or hear
• Stand and sit
• Reach with hands and arms, and stoop, kneel, crouch, or possibly crawl.
• Occasionally lift and/or move up to 75 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This Agency is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Child & Family Center uses E-Verify to confirm the identity and employment eligibility of all new hires.