What are the responsibilities and job description for the Talent Director position at Chick-fil-A?
As Talent Director, you will be a critical component of the leadership team, responsible for managing and enhancing the recruitment, onboarding, and talent development processes for our restaurant. This is an exciting opportunity to shape the future of our workforce, attract top talent, and create a positive and engaging work environment where team members thrive. The Talent Director is also responsible for establishing a culture of care for our Team Members and ensuring that they have what they need to be successful in the restaurant.Position Type: Full-timeOur Benefits Include:Flexible Hours - You probably have commitments to your family, friends, school, or sports teams. We will try to arrange your work schedule around them.Closed on Sunday - Enjoy a day of rest to spend time with your family and friends.Work Directly with a Chick-fil-A Owner/Operator - As an independent business person, the Owner/Operator is responsible for the operation of the restaurant. They invest in the development and well-being of their Team Members and provide them with critical skillsets for future success.Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.Benefits - Owner/Operator contributions to medical, dental, and vision insurance coverage. Paid time off. 100% of college tuition paid for Point University's online degree program. Remarkable Futures Scholarship Program (up to $25,000). Free meal while working.Opportunities - Advancement with training, certifications, and leadership developmentGreat Work Environment - At Chick-fil-A, Owner/Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.Talent Director Responsibilities:Lead with Chick-fil-A's 5 Critical Success Factors - Embody the principles of Leadership, Talent Development, Financial Stewardship, Sales & Brand Growth, and Customer Experience.Lead the recruitment and hiring processes for all restaurant roles, ensuring that candidates align with Chick-fil-A’s values and culture.Partner with the Director team to identify staffing needs, create recruitment strategies, and determine the best methods to attract qualified candidates.Conduct interviews, evaluate candidate qualifications, and provide recommendations to ensure hiring decisions meet operational and cultural expectations.Oversee the onboarding process for new hires, ensuring they are well-equipped to succeed from day one with training, orientation, and integration into the team.Work with leadership to track employee progress, identify areas for improvement, and offer coaching to help team members reach their career goals.Ensure new hires are supported throughout their onboarding experience and feel welcomed into the Chick-fil-A family.Collaborate closely with the restaurant’s leadership team to ensure that staffing levels are aligned with operational needs, and step in to help with operations when needed.Analyze staffing trends and work with the team to develop strategies that enhance operational efficiency and reduce turnover.Align talent development strategies with the broader goals of the restaurant to foster long-term growth, high performance, and a positive team culture.Drive Team Member Satisfaction - Exceed expectations by implementing systems and policies that enhance the Team Member culture/experience.Must be willing/able to work in position to support restaurant needs and other duties as assigned. Qualifications and Requirements:Associate's or Bachelor's Degree preferred.Demonstrated experience in leading, coaching, and guiding a team to foster a culture of excellence, collaboration, and accountability within operations.Willing and able to coach, train, and develop others to grow the talent level throughout the restaurant.Excellent communication skills for effectively sharing Chick-fil-A’s vision, values, and expectations with leadership, team members, and guests.Strong problem-solving skills, especially in managing feedback and resolving challenges to maintain the highest standards of hospitality.Flexible schedule with availability to open and close shifts, along with the adaptability to support peak business hours and special events.Committed to upholding safety, security, and sanitation standards to ensure the well-being of our team members and guests.Must be able to lift up to 50 pounds and stand for extended periods of time in a fast-paced work environment.Job Type: Full Time (40 hours per week)Compensation: $22.00 - $24.00 per hourMost Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $22 - $25