What are the responsibilities and job description for the Marketing/Social Media position at Chick-fil-A?
Marketing/Social Media (Part-Time) | Chick-fil-A
Are you a creative, energetic person who enjoys connecting with others? If you love bringing ideas to life, creating marketing materials, and showing up for your community, we’d love to meet you.
Join Chick-fil-A as a Marketing/Social Media Team Member and be part of a team that supports teamwork and leadership growth. Working alongside your Owner/Operator, you’ll help plan promotions, support restaurant communications, and engage guests through social media and in-store experiences.
This role is focused on marketing—without leaving the fun behind.
Skills You’ll Build:
Event planning & execution
Marketing communication
Data evaluation and learning to measure what works
What You’ll Do:
Attend quarterly planning meetings and monthly marketing calls
Assist in creating signs and materials for upcoming promotions
Help create donation/giveaway baskets for community initiatives
Plan, prepare, and execute marketing events and promotions
Share important store updates with guests through social media and Spotlight (including changes in store hours)
Send monthly Spotlight emails and distribute rewards through Spotlight
Update in-restaurant POP (signage) changes as needed
Support decorating the restaurant for holidays and events
Be available to serve as The Cow handler at events both onsite and offsite
Stay informed and help execute market-level activations and giveaways
Assist with decorating and running in-store events
Communicate marketing plans, promotions, and event details with the team using team communication channels
Canva knowledge is preferred, but training/support will be provided as needed
What We’re Looking For:
Consistency, reliability, and a cheerful, welcoming attitude
A genuine love of helping others and providing great guest experiences
Strong interpersonal and communication skills
Detail-oriented with strong organization and follow-through
Ability to multi-task and think through event details so plans are ready for anything
Comfort working independently and as part of a team
Willingness to work a flexible schedule
Ability to lift and carry 15–20 lbs regularly and stand for long periods of time
Scheduling includes approximately 10–15 hours focused on marketing and 10-15 hours working in the restaurant
A strong interest in serving your community and building connections with your team
Working at a Chick-fil-A® restaurant is more than a job—it’s a chance to grow through teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent Operators who invest in their Team Members and give back to their communities.
If you’re ready to create, connect, and be part of something great, apply today!
REQUIREMENTS
- Assist the marketing team with day-to-day social media posting and content updates for Chick-fil-A.
- Create and schedule engaging photos, captions, and stories that promote promotions, events, and restaurant news.
- Monitor and respond to customer messages and comments in a timely, professional, brand-appropriate manner.
- Support the creation of basic marketing materials such as flyers, promos, and in-store signage.
- Maintain brand consistency across all social platforms, including tone, formatting, and visual style.
- Collaborate with restaurant staff to gather content, including photos of guests, team moments, and community efforts.
- Track and report basic social media performance metrics such as reach, engagement, and clicks to support improvements.
- Participate in team meetings and remain flexible with scheduling based on the promotional calendar.
- Follow Chick-fil-A brand guidelines and company policies, including privacy and content standards.
- Maintain a positive, customer-focused attitude and represent the brand with professionalism at all times.
At Chick-fil-A, we’re known for serving craveable food made the right way. We start with fresh, simple ingredients and take pride in doing things the “only way we know,” including serving chicken that’s whole breast meat with no added fillers or hormones, breaded by hand in our restaurants. Produce is delivered fresh several times a week, salads are chopped and prepared throughout the day, and our Chick-fil-A Lemonade® is made in-house with whole lemons, pure cane sugar, and water. In the Marketing and Social Media role, you help share the story behind the food and the people who make it happen, connecting with guests and supporting local community engagement. It’s a flexible opportunity for the right person to help strengthen a brand built on quality, hospitality, and consistency.