What are the responsibilities and job description for the Leadership position at Chick-fil-A?
As a Leader at Chick-fil-A, you will play a vital role in creating a remarkable experience for both guests and team members. Leaders are responsible for coaching and developing others, driving operational excellence, and cultivating a culture rooted in service, teamwork, and continuous improvement.
This position requires individuals who lead by example, communicate effectively, and thrive in a fast-paced environment. Leaders are expected to make sound decisions, solve problems proactively, and maintain high standards of food safety, quality, hospitality, and operational execution.
Beyond daily operations, Leaders are responsible for developing future leaders, creating accountability, improving restaurant performance through data-driven decision-making, and ensuring every guest interaction reflects the Chick-fil-A commitment to care and excellence. Successful candidates demonstrate humility, initiative, integrity, and a passion for serving others while inspiring those around them to achieve their best.
This is more than a management position—it is an opportunity to influence people, strengthen the culture, and help build a restaurant that positively impacts its guests, team members, and the surrounding community.
REQUIREMENTS
- Must be at least 18 years of age
- Reliable transportation and dependable attendance
- The heart to serve the community and team well
At Streetsboro FSU, we serve more than just great food—we serve the hardworking, determined, and resilient people of our community. Built on grit and passion, we create a welcoming space where neighbors gather, stories are shared, and every meal fuels the drive to push forward. Through quality food, exceptional service, and a commitment to our community, we aim to be more than a restaurant—we are a home for those who never back down!
Employee Promise
At Streetsboro FSU, we believe that our people are the heart of our success. We promise to provide you
with:
● A Supportive Team – A workplace built on respect, teamwork, and open communication.
● Growth & Development – Opportunities to learn, grow, and advance in your career.
● Work-Life Balance – Fair scheduling and consideration for your personal well-being.
● Recognition & Rewards – Competitive pay and appreciation for your hard work and dedication.
● A Safe & Inclusive Environment – A culture where everyone is welcomed, valued, and empowered. Together, we create experiences that bring our community together. When you succeed, we succeed.
Salary : $18 - $23