What are the responsibilities and job description for the Front of House Team Member (Customer Service / Hospitality) position at Chick-fil-A?
Looking for more than just another restaurant job?
At Chick-fil-A Southridge Center, we are looking for dependable, positive, hard-working individuals who want to be part of a strong team culture and a fast-paced environment focused on growth, leadership development, and serving others well.
As a Front of House Team Member, you’ll help create an exceptional guest experience through hospitality, teamwork, and high-quality service while developing valuable communication, leadership, and people skills that can benefit you long term.
Whether you have previous customer service, restaurant, hospitality, or leadership experience — or are simply looking for an opportunity to grow — we provide paid training, leadership development, and long-term advancement opportunities within Chick-fil-A.
Pay: Up to $17/hr based on availability
Why People Love Working Here
- Sundays Off: A guaranteed day each week for family, friends, school, sports, church, or rest.
- Leadership Development: Learn communication, teamwork, accountability, and leadership skills in a high-standard environment focused on personal and professional growth.
- Growth Opportunities: Many Team Members grow into leadership positions within Chick-fil-A over time.
- Flexible Scheduling: We work with school schedules, extracurriculars, family responsibilities, and other commitments.
- Health Insurance, Dental & Vision: Available for eligible full-time Team Members.
- Paid Time Off: Supporting long-term Team Members and work-life balance.
- 401(k) & Profit Sharing: Opportunities to invest in your future.
- Scholarship Opportunities: Additional support for educational and career goals.
- Free/Discounted Meals: Save money while enjoying meals during shifts.
- Positive Team Environment: Work alongside people who encourage, challenge, and support one another.
- Paid Training: No experience required — we will teach you everything you need to succeed.
What You'll Do
- Welcome and serve guests with genuine hospitality and professionalism
- Take customer orders accurately and efficiently
- Help maintain speed, accuracy, and cleanliness during busy meal periods
- Support Front Counter, Drive-Thru, Mobile Orders, and Dining Room operations
- Work as part of a fast-paced, team-oriented environment
- Follow Chick-fil-A operational and hospitality standards
- Communicate effectively with guests and fellow Team Members
- Help create a positive and professional guest experience
Shift Availability
- Must have Saturday availability
Qualifications & Skills
- Must be 16 years old or older
- Strong communication and teamwork skills
- Comfortable working in a fast-paced environment
- Dependable, adaptable, coachable, and positive
- Strong work ethic and willingness to learn
- Ability to maintain professionalism and hospitality under pressure
- Open availability strongly preferred
More Than Just a Job
Many Team Members come to Chick-fil-A looking for a flexible schedule or stable company, but stay because of the growth opportunities, leadership development, friendships, and positive culture they find along the way.
We are looking for individuals who want to grow, contribute to a strong team, and be part of an environment that values high standards, accountability, teamwork, and personal development.
Apply today! Qualified applicants will typically be contacted within 1–3 business days regarding next steps. Please do not contact the store directly.
REQUIREMENTS