Chick-fil-A Host & Utility Team Member

Thank you for your interest in a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.

Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success.

Your Success is our Success

We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality.

Our restaurant Host and Utility role helps us ensure a “Remark"able experience for all of our dine-in guests. 

The Host and Utility role plays a vital part in maintaining a clean, safe, and welcoming environment for our guests. This position is primarily focused on dining room utilities, ensuring the restaurant remains spotless, organized, and operating efficiently. In addition, this role supports the guest experience by providing friendly hospitality through greeting, guest engagement, and overall dining room attentiveness.

Job opportunities as Host / Utilities are generally offered as part time restaurant jobs, with some limited full time opportunities. 

Prior experience as a host, utility, or restaurant crew member/team member is not required, but is preferred.

The ideal candidate takes pride in maintaining high cleanliness standards while delivering warm, genuine service with a positive attitude.

Requirements:

We are looking for applicants who exhibit the following qualities:

* Consistency and Reliability

* Cheerful and Positive Attitude 

* Values Teamwork

* Loves Serving and Helping Others 

Applicants must be able to: 

* Smile

* Create and Maintain Eye Contact

* Speak Enthusiastically 

* Make Emotional Connections with Guests

* Work Quickly and Efficiently

* Follow Restaurant Safety and Cleanliness Guidelines

Applicants will also be expected to be able to work on their feet for several hours at a time.

Utilities / Dining Room Responsibilities

• Maintain a clean, safe, and organized dining room at all times
• Clear and sanitize tables, chairs, and surrounding areas promptly
• Sweep and mop dining room floors and vestibule areas
• Open/close the dining room
• Clean and sanitize guest trays and tray return areas
• Remove trash from the dining room and facility
• Load and operate the baler to consolidate boxes and remove them from the restaurant
• Support dishwashing as needed
• Clean windows, entryways, and high-touch surfaces
• Sweep exterior areas, including sidewalks and parking lot
• Assist with overall cleanliness and stocking throughout the restaurant as directed

Host / Guest Experience Responsibilities

• Greet guests warmly with eye contact and a genuine smile
• Provide a welcoming first impression upon guest arrival
• Check in with guests throughout their visit to ensure satisfaction
• Refresh beverages as needed
• Clear trays and dispose of trash for guests in a timely manner
• Maintain awareness of dining room flow and guest needs
• Uphold brand standards for hospitality and professionalism
• Stock and maintain condiment counters, restroom, and dining room supplies
• Routinely check, clean, and fully stock restrooms, maintaining high standards of cleanliness, safety, and presentation

REQUIREMENTS

• Must be at least 18 years of age upon hire date
• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Must be able to work in tight quarters with others
• Must be able to stand for long periods of time
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently
• Must be able to work outside
• Must have daytime availability

Our founder, Truett Cathy, made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest — a practice we uphold today.

Each restaurant culture is unique to the Operator and local community, and Operators are committed to creating a positive environment where all Team Members are valued and respected.

We offer flexible scheduling, discounted meals, growth opportunities, and a positive work environment.

Eligible Team Members can apply to receive a Remarkable Futures Scholarship from Chick-fil-A, Inc. – up to $25,000! – as well as receive tuition discounts at over 100 universities across the U.S.

Operators look for meaningful ways to serve their local communities, so Team Members have the opportunity to make an impact beyond the restaurant.

Salary : $16