What are the responsibilities and job description for the Associate Director of Beyond the Restaurant position at Chick-fil-A?
Join Our Leadership Team as an Associate Director of Beyond the Restaurant at Chick-fil-A Lenexa & Shawnee!
At Chick-fil-A, we believe in creating remarkable experiences — both inside and outside our restaurants. We’re looking for an Associate Director of Beyond the Restaurant (BTR) to lead our catering, delivery, and community partnership efforts at our Lenexa and Shawnee locations. If you’re a motivated leader who thrives on relationship-building, coaching others, and delivering excellence in every detail, we’d love to meet you!
Position Type:
- Full-time
What You’ll Love About This Role:
- Lead a high-impact team focused on serving guests beyond our four walls
- Build a strong BTR Captain team with clear expectations and a culture of ownership, growth, and encouragement
- Make a difference in our community by developing lasting partnerships and driving sales through thoughtful engagement
- Enjoy a supportive work environment with leadership development and growth opportunities
- Closed Sundays and flexible scheduling
- Competitive pay and scholarship opportunities for continued learning
Your Key Responsibilities:
- Oversee all BTR operations — catering deliveries, pickups, and ADPs — ensuring excellence, care, and attention to detail
- Recruit, lead, and coach our BTR Captain team
- Foster strong community relationships and find new ways to engage guests
- Collaborate with the leadership team to support overall business health and smooth operations
What We’re Looking For:
- Strong communicator and coach who builds trust with teams and guests
- Organized, proactive, and detail-oriented leader
- Dependable, with strong follow-through and a drive for excellence
- Tech-savvy and adaptable to systems and tools
- Experience in catering, logistics, or operations is a plus
- Willingness to work flexibly and travel between locations
- Physically able to lift 10-25 lbs and be on your feet for extended periods
Most Chick-fil-A® Restaurants are independently owned and operated businesses that make their own employment decisions.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $17 - $23