What are the responsibilities and job description for the Store Team Leader position at Chick-fil-A Restaurants?
Job Summary
We are seeking an energetic and motivated Store Team Leader to inspire and guide our retail team toward exceptional customer service and operational excellence. As a key leader in the store, you will oversee daily operations, manage staff, and ensure that sales goals are met while maintaining a welcoming environment for our customers. Your leadership will drive team performance, optimize store processes, and uphold our standards of excellence across all areas of store management. This role offers an exciting opportunity to develop your managerial skills while making a tangible impact on the customer experience and store success.
Responsibilities
- Lead and motivate the retail team to achieve sales targets, deliver outstanding customer service, and maintain high standards of store presentation.
- Manage daily store operations including inventory control, merchandising, stocking, and pricing to ensure product availability and visual appeal.
- Oversee employee orientation, training & development initiatives, including interviewing, recruiting, and onboarding new team members.
- Supervise shift management activities such as cash handling, cashiering, POS system operations, and customer transactions to ensure accuracy and efficiency.
- Implement inventory management procedures including stock ordering, purchasing, bookkeeping, and inventory audits to minimize shrinkage and optimize stock levels.
- Conduct performance evaluations, provide coaching on managerial communication skills, and foster a positive team environment through leadership and organizational skills.
- Handle administrative tasks such as payroll processing, budgeting, record keeping, and ensuring compliance with company policies and operational standards.
Requirements
- Proven experience in retail management or supervisory roles within the retail industry sales team management environment.
- Strong skills in negotiation, sales management, operational management, and inventory control.
- Demonstrated ability to lead teams effectively with excellent communication skills and managerial experience in supervising staff.
- Proficiency with POS systems, cash handling procedures, bookkeeping software, and basic math for retail math calculations.
- Multilingual or bilingual abilities are preferred to enhance customer interactions across diverse populations.
- Experience with recruiting, employee orientation, training & development programs is highly desirable.
- Knowledge of grocery store or retail store product knowledge is a plus; familiarity with merchandising strategies is beneficial.
- Excellent organizational skills with the ability to manage time efficiently across multiple responsibilities including shift management and customer service duties.
Join us as a Store Team Leader where your leadership will energize your team and elevate the shopping experience for every customer!
Pay: From $11.00 per hour
Expected hours: No more than 15.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
Benefits:
Employee Discounts, Free Lunch or Snacks, Job TrainingSalary : $11