Billing and Accounts Receivable Specialist

Cherry Bekaert is seeking a detail‑oriented Billing & Accounts Receivable Specialist with a strong focus on billing accuracy, collections, and accounts receivable reconciliation. The ideal candidate brings excellent customer service skills, strong follow‑through, and hands‑on experience managing end‑to‑end AR processes in a dynamic environment.

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Key Responsibilities

• Prepare and issue customer or member billing, ensuring accuracy and timely delivery.
• Manage collections activities, including follow‑ups, payment reminders, and resolution of overdue accounts.
• Research and resolve accounts receivable discrepancies and account‑level issues.
• Assist with payment posting, application of cash, and resolving unapplied or misapplied transactions.
• Generate and analyze aging reports to support internal reporting and decision‑making.
• Perform monthly accounts receivable reconciliations to the general ledger.
• Collaborate with internal teams to streamline processes and support system improvements.
• Provide exceptional customer service in responding to billing inquiries and resolving account questions.
• Support additional accounting or AR‑related projects as needed.

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Qualifications

• 3 years of experience in billing, collections, or accounts receivable.
• Strong background in billing and collections with proven ability to resolve complex account issues.
• Excellent verbal and written communication skills with a customer‑focused mindset.
• Experience in the nonprofit industry preferred.
• Proficiency with accounting and CRM platforms; experience with NetSuite and Salesforce is a plus.
• High level of accuracy, strong analytical skills, and attention to detail.
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Strong problem‑solving skills and comfort working in a process‑driven environment.