What are the responsibilities and job description for the Pharmacy Support Specialist/Office Assistant (Home Health) position at Chemik Healthcare Services?
Office Assistant (Home Health)/Pharmacy Support Specialist
Chemik Home Health & Hospice
The Office Assistant at Chemik Home Health & Hospice plays a vital role in supporting daily administrative operations, staff coordination, communication, and office organization. This position ensures the office runs efficiently while supporting both clinical and non-clinical teams in delivering exceptional home health and hospice services.
The ideal candidate is friendly, organized, detail-oriented, and highly approachable, with strong communication and multitasking skills. The Pharmacy Support Specialist / Office Assistant plays a dual-role in supporting both clinical coordination and administrative operations within a pharmacist-led home health agency. This position assists with medication-related workflows, documentation accuracy, and day-to-day office functions to ensure compliance with regulatory standards and high-quality patient care.
This role is ideal for individuals with strong organizational skills, attention to detail, and an interest in pharmacy, healthcare operations, and patient support services. A pharmacy technician background is preferred but not required.
Key Responsibilities
Pharmacy & Clinical Support
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- Assist with medication reconciliation processes under pharmacist supervision
- Review patient medication profiles for completeness and accuracy
- Support coordination with pharmacies for medication delivery
- Track medication orders and follow up on pending prescriptions
- Assist in identifying discrepancies and reporting to the supervising pharmacist or nurse
- Maintain medication logs and ensure documentation aligns with agency standards
Administrative & Communication
- Review and organize emails received after business hours each morning
- Color-code, prioritize, and triage emails for efficient follow-up
- Respond promptly to general office and administrative inquiries
- Answer and triage incoming phone calls professionally and direct to appropriate staff
- Maintain organized filing systems (electronic and physical)
Office Operations Support
- Assist with daily office workflow and administrative tasks
- Maintain office supplies and ensure availability of necessary materials
- Support scheduling needs for staff, meetings, and interviews
- Assist management team with clerical and coordination tasks
- Help track and update internal logs, spreadsheets, and reports
Hiring & Onboarding Support
- Assist with tracking pending hires using Excel or internal systems
- Collect and organize required onboarding documents (ID, licenses, TB test, insurance, etc.)
- Coordinate interview scheduling and follow-ups
- Assist with onboarding communication via BambooHR, email, and messaging platforms
- Ensure new hires are guided through initial setup and training requirements
Employee Support
- Maintain accurate and up-to-date employee records and files
- Assist with distributing paychecks and employee communications
- Support team engagement activities and office events
- Provide general support to employees regarding administrative needs
- Promote a positive and professional office environment
Quality & Compliance Support
- Assist with maintaining logs such as patient satisfaction surveys
- Ensure documentation and records are organized and audit-ready
- Support compliance with company policies and healthcare regulations
- Maintain confidentiality of employee and company information
Qualifications
- High school diploma or equivalent required (Associate or Bachelor’s degree preferred)
- 1–2 years of administrative or office support experience (healthcare experience is a plus)
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office (Excel, Word, Outlook) and email systems
- Familiarity with systems like BambooHR is a plus
- Ability to handle confidential information with professionalism
- Pharmacy Technician experience or certification (preferred, not required)
- Previous experience in home health, hospice, or healthcare setting
Work Environment
- Office-based position (Monday–Friday standard business hours)
- May require occasional flexibility based on office needs
About Chemik Home Health & Hospice
Chemik Home Health & Hospice is committed to delivering compassionate, patient-centered care that enhances quality of life. We value integrity, excellence, and teamwork, and our office team plays a critical role in supporting the staff who deliver this mission every day.
Reporting Structure
Reports to: Administrator / Director of Nursing / Supervising Pharmacist
Salary : $14 - $17