What are the responsibilities and job description for the Human Resources Coordinator position at Cheeca Lodge & Spa?
Join Our HR Team: At Cheeca Lodge & Spa in Islamorada, we are seeking an HR Coordinator dedicated to maintaining a positive and productive workplace. This role requires a proactive approach in handling daily HR responsibilities, supporting team members, and ensuring compliance with HR policies and procedures.
Key Responsibilities:
Communication:
- Foster a welcoming environment by greeting and assisting team members and candidates warmly.
- Respond promptly and effectively to inquiries, ensuring team member and candidate satisfaction.
- Assist with HR Team in handling phone calls and resolving inquiries.
- Maintain consistent communication with other departments regarding HR matters such as new hire statuses and training schedules.
Human Resources:
- Manage the employee administration from recruitment through exit, including conducting orientations, processing new hire paperwork.
- Input and maintain accurate employee data in the ADP HR system and ensure all HR-related training compliance.
- Organize and schedule orientations with department heads, ensuring new hires are integrated efficiently.
- Coordinate with HR management to address and resolve employee issues promptly.
- Calling and scheduling new employees for their first day and onboarding
- Assist new hires with ADP onboarding (account creation and paperwork)
- Make copies of I-9 documents and enter info into ADP system
- Make nametags
- Enroll new employees on time clock
- Orientation scheduling - calling and scheduling new employees for class and also notifying managers
- Following up on employment verifications and creating employment verification letters for employees
- Filing and File management
- ADP password reset assistance
- 401K.com sign-up assistance
- Benefits enrollment notifications and assistance
- Info boards upkeep
- Monthly Birthday cards report and sending out the cards
- Monthly anniversary report and sending out anniversary cards and posting on info boards
Requirements:
- Bilingual English/Spanish or English/Creole
- Ability to be friendly and welcoming when asked the same questions over and over, or helping applicants and team members with various ADP processes multiple times a day.
- Administrative or Office experience
- HR experience or degree a plus
- Microsoft Office knowledge - especially Co-Pilot AI, WORD and EXCEL
- Exceptional interpersonal and communication skills.
- Detail-oriented with strong organizational and multitasking skills.
- Ability to handle sensitive information confidentially and interact professionally with all levels of management.
Why Join Cheeca Lodge & Spa: As an HR Coordinator at Cheeca Lodge & Spa, you will be instrumental in driving HR initiatives that support and enhance our resort's operations. We offer a dynamic work environment where you can showcase your HR expertise and contribute to our reputation for excellence. Join us to advance your career and help us maintain our status as a premier destination in the Florida Keys.
Requirements:- High school diploma or GED
Skills and Experience (Essential)
- At least 18 years of age
- Basic computer skills
- Must be able to read, communicate effectively and have superb interpersonal skills
- Must be able to work well under pressure while retaining tact and composure when resolving guest complaints
Skills and Experience (Preferred)
- Work experience Human Resources in the hospitality or restaurant industry
- Experience with programs such as ADP Payforce, Timesaver, Recruiting tool, etc.
- Bi or Multi-lingual