What are the responsibilities and job description for the Pool Server position at Cheeca Lodge and Spa?
Job Description
The Cocktail Servers plays a crucial role in creating memorable dining experiences for our guests. You will be responsible for providing exceptional service, mixing and serving drinks, and ensuring guest satisfaction.
Responsibilities:
- Guest Service:
- Greet and welcome guests in a friendly and professional manner.
- Take accurate food and beverage orders.
- Serve food and beverages in a timely and efficient manner.
- Anticipate guest needs and provide proactive service.
- Address guest concerns and questions promptly and courteously.
- Beverage Preparation:
- Mix and prepare alcoholic and non-alcoholic beverages according to standard recipes.
- Maintain knowledge of current drink trends and seasonal offerings.
- Adhere to all liquor laws and regulations.
- Bar Maintenance:
- Stock and maintain bar area.
- Clean and sanitize glassware and bar equipment.
- Assist in closing procedures, including cleaning and restocking.
- Cash Handling:
- Accurately process payments and handle cash and credit card transactions.
- Follow all cash handling procedures and policies.
- Teamwork:
- Collaborate with other team members to ensure smooth operations.
- Assist with side work and other tasks as needed.
Qualifications:
- Previous experience as a bartender or cocktail server preferred.
- Strong knowledge of alcoholic beverages, including spirits, wines, and cocktails.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Attention to detail and organizational skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Valid alcohol beverage server certification (if required by local regulations).