What are the responsibilities and job description for the Technical Trainer (AI - Legal Tech) position at ChatGPT Jobs?
Job Description
Job Information
Technical Trainer
Company
NetDocuments
Location
Lehi, UT (On-site, Remote, Hybrid)
Job Description
NetDocuments is seeking a Technical Trainer with a passion for technology, enablement, and legal industry transformation. This role delivers comprehensive product and implementation program training to NetDocuments Global Channel Partners, with a growing emphasis on AI capabilities and legal-specific workflows. The position reports to the Senior Manager of AI Success Operations.
Key Responsibilities
Required Experience & Skills
Annual Salary Range: $85,000 - $100,000
Note: The posted cash compensation includes on-target earnings, base salary, and variable pay if applicable.
Benefits
Job Information
Technical Trainer
Company
NetDocuments
Location
Lehi, UT (On-site, Remote, Hybrid)
Job Description
NetDocuments is seeking a Technical Trainer with a passion for technology, enablement, and legal industry transformation. This role delivers comprehensive product and implementation program training to NetDocuments Global Channel Partners, with a growing emphasis on AI capabilities and legal-specific workflows. The position reports to the Senior Manager of AI Success Operations.
Key Responsibilities
- Facilitate multi-day training programs (virtual and onsite) across global time zones.
- Collaborate with the Partner Enablement team to design and improve course materials incorporating AI features and legal workflows.
- Provide personalized support, coaching, and learning journeys to ensure program completion.
- Stay current on NetDocuments AI functionality and emerging legal technology trends.
- Act as a liaison for customers, coordinating across internal teams to resolve issues and represent customer needs.
- Present confidently to customers and internal stakeholders in meetings and project updates.
- Support strategic business outcomes, including Net Revenue Retention (NRR), Gross Revenue Retention (GRR), and training delivery KPIs.
Required Experience & Skills
- 3 years of experience as a technical trainer or in a technical enablement role.
- Strong presentation skills for diverse audiences, including legal professionals.
- Deep understanding of how legal professionals use technology (document management, AI-driven search, workflow automation).
- Ability to translate technical functionality into business value.
- Familiarity with learning tools, LMS platforms, video modules, and performance-based assessment.
- Experience with enterprise cloud applications and implementation challenges in the legal sector.
- Knowledge of AI tools in legal tech (e.g., document summarization, smart search, redlining automation).
- Ability to work independently in a fast-paced SaaS environment.
- Direct experience working in, consulting for, or training legal professionals.
- Experience with legal practice management systems and document lifecycle management.
- Passion for demystifying AI capabilities for learners.
Annual Salary Range: $85,000 - $100,000
Note: The posted cash compensation includes on-target earnings, base salary, and variable pay if applicable.
Benefits
- 90% of healthcare premiums covered by the company
- HSA company contribution
- 401K match at 4% with immediate vesting
- Flexible PTO (typically 3 to 4 weeks/year)
- 10 paid holidays
- Monthly wellness contributions
- Access to LinkedIn Learning with dedicated time
Salary : $85,000 - $100,000