What are the responsibilities and job description for the Customer Service Representative - Tort Clerk position at ChaseSource?
Job Title: Tort Clerk
Location: Austin, TX 78727
Pay Rate: $20.00 per hour
Schedule: Must be available to work any 8-hour shift between 7:00 AM and 7:00 PM, Monday through Friday
Work Setup: Fully Remote
Tort Clerk
We are hiring experienced Tort Clerks for a remote opportunity. This is a great position for a customer service professional who enjoys working in a fast-paced environment and assisting customers with their needs.
Job Summary
The Tort Clerk will handle a high volume of inbound calls, provide resolutions, and navigate multiple applications and systems to assist customers accurately and efficiently.
Responsibilities
- Handle high-volume inbound calls.
- Provide professional and timely customer service.
- Navigate multiple applications to resolve customer inquiries.
- Document information accurately.
- Complete additional tasks as assigned.
Requirements and Expectations
- Minimum 2 years of contact center or customer service experience.
- Excellent communication and problem-solving skills.
- Strong computer skills and ability to learn multiple systems.
- Ability to multitask and work in a fast-paced environment.
- Dependable attendance and professional work ethic.
- Bilingual English/Spanish is a plus.
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ChaseSource is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, pregnancy, or any other legally protected status.
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