What are the responsibilities and job description for the Case Initiation Specialist position at ChaseSource?
Case Initiation Specialist
Location: Jefferson City, MO
Hours: Monday – Friday, 8:00 AM – 5:00 PM
Pay: $17.50/hr
Benefits: Weekly pay via direct deposit, PTO, and health benefits
Join Our Team!
Are you detail-oriented, organized, and ready to make a difference in your community? We are currently hiring Case Initiation Specialists to help open and manage child support cases for the state of Missouri. This role is perfect for someone who enjoys working with data, helping families, and maintaining high standards of accuracy and professionalism.
Job Description: Open all child support cases for the state of Missouri by using details provided on an application to find and locate possible parties and creating the case to match the needs of the families. All applications are processed in a detailed and timely manner. Demonstrate professionalism at every level of work and keep client confidentiality.
Responsibilities, including but not limited to:
· Assess child support cases using contract/project systems and online resources.
· Assist customers who call in regarding their applications
· Analyze and interpret data to determine appropriate next steps
· Maintain confidentiality and uphold legal standards
· Enter and verify accurate data into computer programs
· Follow standard operating procedures thoroughly to ensure everything is processed properly
Minimum Requirements:
· High School diploma or equivalent
· At least one year working in a clerical, data entry, or office assistance position
· Proficient in data entry skills including keyboard, mouse, 10-key pad
· Typing speed of 45-50 wpm minimum
· Proficient in Microsoft office programs
· Ability to sit for long periods of time
· Ability to lift at least 15 pounds as needed
Why You’ll Love Working With Us:
- Make a real impact by supporting families in your community
- Weekly pay via direct deposit
- Paid time off (PTO) and health benefits
- Professional, supportive, and collaborative work environment
ChaseSource is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, pregnancy, or any other legally protected status.
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