What are the responsibilities and job description for the Customer Service Data Representative position at Chase Technical?
We are seeking a Customer Service Data Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Ideal backgrounds include:
• Order entry
• Accounting clerk or billing support
• Previous CS/Data Entry roles
• Customer service roles involving order processing
• Help Desk or Level 1 Support with ticketing system experience (Salesforce familiarity is a plus)
• Case management roles with the ability to learn systems quickly
• Customer email support requiring clear, professional writing
Candidates should also have the following technical competencies:
• Basic computer troubleshooting (screen resolution, network connectivity, browser/cache settings, MFA)
Proficiency with Microsoft Word, Excel, Outlook, Teams, and SharePoint, including:
o Basic formatting
o Using filters in tables
o Referencing cells
o Copying/pasting tables
o Basic data manipulation in Excel or Google Sheets
• Strong Windows navigation skills (downloads, recent files, server/shared folders, standard shortcuts)
• Typing speed of 50 WPM with accuracy
• Basic math skills (calculating discounts and percentages)
Schedule Requirements
Candidates must be fully comfortable with the following schedules:
• Training: 5–6 weeks, Monday–Friday, 8:00 a.m.–5:00 p.m.
• Post-training: 8am-5pm or 7am-4:30pm or 9am-6pm
• Fully onsite work is required.
About Chase Technical:
CHASE Staffing, formerly CHASE Professionals, is a US-based staffing firm with 20 branch locations and over 10,000 jobs filled in 2021. Most of our locations provide full-service staffing, while several specialize in a particular field.
For over 45 years we have helped hundreds of thousands of people accomplish their goals. This includes people looking for full-time jobs, those looking for opportunities to earn money on a temporary basis, those seeking to improve skills and learn new ones, and new grads entering the work force wanting to get some experience.
Working together to meet your needs is our #1 goal.
Pre-Employment Screening: Drug screening and background checks are required as a condition of employment.
Equal Opportunity and Affirmative Action Statement : Chase Technical Staffing is an Equal Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, sex, gender, gender identity or expression, sexual orientation, veteran status, or any other protected status under applicable federal, state, or local laws.
All employment decisions are based on qualifications, merit, skills, individual performance, and legitimate business needs.
Americans with Disabilities Act Statement : Chase Technical Staffing is committed to complying fully with the Americans with Disabilities Act and ensuring equal employment opportunities for qualified individuals with disabilities.
Reasonable accommodations may be provided to qualified individuals with disabilities to enable them to participate in the application process and perform the essential functions of the position.
Application Process: Interested candidates should submit their résumés for consideration. We appreciate the interest of all applicants; however, only candidates selected for an interview will be contacted.
Salary : $19 - $20