What are the responsibilities and job description for the Front Desk Agent position at Chartwell Hospitality?
First impressions matter. Imagine being the cornerstone of a remarkable guest experience at Hilton Franklin Cool Springs. Your warm demeanor and genuine commitment to service can elevate our brand, ensuring every guest feels valued and welcomed. This role offers a unique opportunity to shape unforgettable memories, whether greeting an excited family on their vacation or assisting a weary traveler.
Key Responsibilities
To excel in this role, proficiency in English communication—reading, writing, and speaking—is essential. Comfort with computer systems and the ability to manage cash and credit transactions efficiently will ensure success. This position requires the physical ability to stand continuously and occasionally lift or move up to 20 pounds.
Comprehensive Benefits
Key Responsibilities
- Deliver Exceptional Service: Be the first point of contact, creating lasting impressions with each interaction.
- Engage with Guests: Welcome and assist both in person and over the phone daily.
- Solve with Confidence: Handle check-ins, check-outs, and transactions accurately using computer systems.
To excel in this role, proficiency in English communication—reading, writing, and speaking—is essential. Comfort with computer systems and the ability to manage cash and credit transactions efficiently will ensure success. This position requires the physical ability to stand continuously and occasionally lift or move up to 20 pounds.
Comprehensive Benefits
- Medical, Dental, and Vision Insurance
- Life, Long and Short-Term Disability Insurance
- 401-K Plan
- Supplemental Insurance Options
- Professional Growth and Development Opportunities
- Competitive Compensation Based on Experience
- Exclusive Travel Discounts