What are the responsibilities and job description for the Product Owner position at Charter Global?
Job Title: Product Owner (ServiceNow Implementation)
Location: Reston, VA (Hybrid Onsite)
Duration: 12 Months Contract
PURPOSE:
Drives value to the business by building, managing and maintaining Product Backlog(s) in collaboration with IT teams, based on magnitude, scope and complexity. Represents the business to the team, and defines business value for them. Defines the details of what is being done and the overall scope of the project that builds the product offering. Ensures that acceptance criteria is well-defined. Plays a key role in shaping the direction of the product.in feature creation, user story writing and collaboratively innovating through Joint Application Development (JAD) and other brainstorming sessions.
Education Level: Bachelor's Degree
Education Details: Product Management, Engineering, Information Technology or related field
Required Experience: 8-10 years IT and business analysis, business development, solutions development, systems analysis, technical design/development, implementation OR 5 years product owner experience
ServiceNow Implementation experience, CSM/ITSM and or CRM Modules
Preferred Qualifications:
Previous healthcare experience
Advanced degree
Knowledge, Skills and Abilities (KSAs)
Knowledge of business and management principles., Advanced
Strong Microsoft Office Suite ability., Advanced
Knowledge of project planning and life cycle development., Advanced
Excellent communication skills both written and verbal., Advanced
Ability to recognize, analyze and solve a variety of problems., Advanced