What are the responsibilities and job description for the Sr. Systems Dynatrace Engineer position at Charter Global, Inc.?
Position: Sr Systems Dynatrace Engineer
Location: Columbia, MD (Hybrid onsite 1-2 times per week)
Duration: 6-12 Months
Seeking a Senior Systems Engineer to leverage Dynatrace for ensuring end-to-end observability across their hybrid infrastructure and critical applications. The ideal candidate will be responsible for configuring and managing Dynatrace monitoring solutions, developing dashboards, and proactively identifying performance issues.
Responsibilities
Dashboarding & Alerting: Proven ability to develop and maintain custom Dynatrace dashboards, health checks, and alerting thresholds. Must be able to demonstrate experience of tuning alerts to reduce false positives and noise
Application Performance Monitoring (APM): Hands-on experience utilizing Dynatrace for APM to monitor application performance and transaction flows. Must be familiar with PurePath technology for distributed tracing and code-level visibility
Synthetic & Real User Monitoring (RUM): Experience configuring and supporting Dynatrace Synthetic monitoring (simulating user journeys) and Real User Monitoring (RUM) to analyze actual end-user experience and browser performance
Proactive Incident Identification: Ability to use Dynatrace to proactively identify potential system or application performance issues before they impact production, and to provide monitoring insights during incident troubleshooting and root cause analysis
Required Experience:
5-10 years of systems engineering experience and 5 years of hands-on Dynatrace monitoring and installation support experience.
Experience configuring, maintaining, and optimizing Dynatrace monitoring solutions for end-to-end visibility across hybrid infrastructure (Windows/Linux servers) and cloud platforms (AWS/Azure)
Proven ability to develop and maintain custom Dynatrace dashboards, health checks, and alerting thresholds
Experience tuning alerts to reduce false positives and noise
Hands-on experience utilizing Dynatrace for Application Performance Monitoring (APM) to monitor application performance and transaction flows
Experience with Azure is mandatory. Prometheus and Linux is preferred.