What are the responsibilities and job description for the Information Technology Business Analyst position at Charter Global?
IT Business Analyst 3
đź“Ť Atlanta, GA (Hybrid)
📆 Long-Term Contract
⚠️ Note: In-person interview required. Must be a Georgia resident (no out-of-state applicants).
About the Role
We are looking for an experienced IT Business Analyst to act as a key bridge between business and technology teams. You’ll lead requirements gathering, drive solution design, and support the delivery of enterprise-level systems.
Key Responsibilities
- Lead requirements workshops and translate business needs into clear functional specifications, user stories, and workflows
- Partner with stakeholders, PMs, and tech teams to define scope and deliver solutions
- Support system implementation, data migration, and releases
- Drive UAT planning, test case creation, and validation with business users
- Act as SME for business systems and provide training & Tier 2/3 support
- Identify process improvement opportunities and recommend optimized solutions
Required Skills & Experience
- 5 years in Business Analysis / Systems Analysis
- Strong experience with requirements gathering, BRD/FRD, user stories
- Solid understanding of SDLC (Agile, Scrum, Waterfall)
- Hands-on with SQL, data mapping, and system integrations
- Excellent stakeholder management & communication skills
- Experience with tools like Jira, Confluence, Figma, Miro, or similar
- Exposure to UI/UX concepts, prototyping, and user journey mapping
- Familiarity with AI-assisted documentation/tools
Nice to Have
- UAT coordination, test scripting & defect tracking
- Certifications like CBAP, PMI-PBA
- Experience working with or leading Agile teams / Product Owner role
Education
Bachelor’s degree in IT, Business, or related field
Regards,
Ashish Lal | Talent Acquisition Manager
Charter Global Inc | https://www.charterglobal.com
Email: ashishl@charterglobal.com
LinkedIn: ASHISH K LAL | LinkedIn