Utilities Service Technician - Water Distribution

• Installs, maintains, and repairs water and sewer lines and related system components, including taps, valves, pumps, tanks, service lines, etc.  
• Inspects and evaluates condition of systems; diagnoses and corrects leaks, blockages, or other problems; clears debris from manholes, water and sewer lines, easements, valve boxes, etc.; performs confined space entries; cleans manholes and lines; and changes out sewer rings and lids, etc.  
• Maintains lift stations; performs daily checks and preventative maintenance; monitors system operability and records, dials, and charts; performs routine adjustments and repairs in response to monitoring results; and receives, responds to, and resolves complaints of odors and noise at lift stations. 
• Gathers tools and equipment needed to complete work activities; picks up and transports materials, tools, and supplies; cleans and washes equipment and tools; performs preventive maintenance and minor repairs on tools and equipment as needed; and notifies supervisor of needed equipment replacements and repairs. 
• Performs related activities; repairs asphalt, concrete, yards, and other areas that are disrupted as a result of repair work. 
• Locates manholes, service connections, valves, and other utilities utilizing global positioning system (GPS) and geographic information system (GIS) maps; and enters and updates department database with location details. 
• Participates in emergency response and scheduled on call program. 
• Performs related work as assigned and assists other departments and employees as required. 
• Provides exceptional customer assistance, problem-solving, and/or complaint resolution by all forms of communication. 

• High school diploma or equivalent.

• Within three (3) months of position assignment:
  • Must maintain a valid Commercial class A Driver’s License (CDL), including appropriate endorsements 
• Within six (6) months of position assignment:
  • Must maintain CPR and First Aid certifications  
• Must pass and maintain respirator fit test and Pulmonary Function test for respiratory protection.  
• Within two (2) years of position assignment:
  • Depending on the area of assignment, may be required to maintain one or more of the following certifications or licensures: Water Distribution System Operation Level 3.

• Knowledge of departmental policies, plans, and procedures.
• Knowledge of modern office practices, plans, and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.
• Skill in effective communication, both orally and in writing.
• Skill in prioritizing and organizing work.
• Skill in the use of office equipment such as a computer, multi-line telephone system, scanner, fax machine, and copier.
• Ability to obtain the knowledge in the repair and maintenance of systems in the utility water/wastewater industry. 
• Ability to obtain the knowledge of the operation of equipment used in the installation maintenance and repair of collection and distribution and treatment plant systems. 
• Ability to obtain the knowledge of the occupational hazards and safety precautions required in the workplace. 
• Ability to input information into a personal computer. 
• Ability to collect various samples from collection and distribution systems. 
• Ability to use sound judgment in detecting and correcting unusual conditions or recommending repair scheduling. 
• Ability to interpret drawings, schematics, and blueprints in performance of job duties. 
• Ability to present and maintain a high professional public image with good customer relations. 
• Ability to provide internal/external guidance and customer assistance via all forms of communication. 
• Ability to use computers for data entry, word processing, and/or accounting purposes.
• Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.

Salary : $17 - $29