What are the responsibilities and job description for the TFC Administrative Assistant position at CHARLOTTE BEHAVIORAL HEALTH CARE INC?
- Under the management of the Director of Adult Community Services
- Employee serves as initial point of contact between the public and the staff of the CBHC Community based Programs, including but not limited to; TFC, Adult Case Management, Dietary, and S.H.A.R.E. Spot.
- Employee assists in relations with the caregivers, clients, and personnel
- Administers the office during business hours; and facilitates caregiver billing, stipends, and other necessary financial functions including maintaining the cash drawers for TFC and Dietary Programs.
- Employee must have excellent organizational skills.
- Ability to assume responsibility with minimum supervision.
- Ability to remain calm in crisis situations.
- Writing skills with the ability to produce articulate and professional documents as assigned.
- Ability to deal professionally, courteously and efficiently with consumers and other persons.
- Maintains medical records of patients served in TFC/Adult OP CM programs.
- Position primarily entails work with adult caregivers and chronically mentally ill adults over the age of 18.
- Will complete AHCA & AFCH Provider Core Training within six (6) months of employment.
Benefits
Full-time
- Dental, vision, health, and life insurance.
- Employee Assistance Program (EAP).
- Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan.
- Paid Time Off (PTO).
- 11 paid holidays.
Must meet eligibility requirements
- 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements.
- Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff
- High School diploma.
- Two (2) years administrative/clerical experience.
- Must have management and organizational skills.
- Be computer literate with billing background.
- Be able to type 40 correct words per minute.
- Have knowledge of medical/behavioral health terminology.
- Able to communicate knowledgeably with medical professionals.
- Ability to perform repetitive tasks.
- Ability to sit or stand for extended periods.
- Ability to safely operate a motor vehicle in all driving conditions.
- Ability to lift up to 10 pounds.
- Must maintain high standards of ethical and professional conduct, while adhering to agency policies and procedures.
- Ability to use a computer.
- Attention to detail.
- Ability to work independently and as part of a team, in collaboration with other community partners.
- Ability to manage stressful situations and display appropriate work demeanor and boundaries.
- Strong oral and written communication skills.
- Ability to manage stressful situations and display appropriate work demeanor and boundaries.
- Ability to demonstrate excellent customer service.
Salary : $17 - $19