What are the responsibilities and job description for the Palmetto Cafe Assistant Manager position at Charleston Place Acquisition LLC?
We believe that hospitality is a transformative art — that this “place” can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we’re building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves — kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.
Our Values
Own Your Integrity Deliver Grace Strive For Well-being
Act With Compassion Serve With Excellence Embrace Humility
Position Summary
The ideal Palmetto Cafe Assistant Manager candidate will assist in a first line management capacity, administering policies, procedures, functions and activities of the, to include but not limited to people and culture, payroll functions, full responsibility for dining room operation in absence of the restaurant manager. Will also include cross marketing of restaurant with other hotel departments, sales, and service of group dining as well as dining room maintenance and service staff training.
Role Responsibilities
- Supervise, train, and monitor colleagues
- Prepare daily schedules
- Ensure that consistent quality and consistent quality standards are being achieved.
- Review colleagues’ timecards
- Calculate servers’ gratuities
- Perform monthly inventories of all food and capital goods, ensure that stock is rotated properly.
- Discipline and council staff as needed
- Attend to and anticipate guests’ needs.
- Overseeing reservations
- Writing and completing reports regarding colleague and guest activities.
- Overseeing handing of cash and credit card transactions.
- Maintain knowledge of hotel amenities, services, outlets, and hours of operations
- Achieve objectives through direction and delegation
- Observe standards for the department in image, appearance, and grooming; properly represent the company and the professional to outside organizations and the company.
- Maintain confidentiality and security of all guest and general hotel information.
Why Work at The Charleston Place
- Enjoy free meals in our employee café
- Paid Time Off based on hours worked, up to 16 days in your first year
- 8 Paid Public Holidays
- Wellness Reimbursement
- Up to 4.5% Company Match – Retirement Savings Plan
- Medical, Dental, Vision Insurance
- Flexible Spending Account
- Health Savings Account
Join Charleston’s most iconic hotel where our hospitality professionals are rooted in tradition and growing with purpose. We welcome all who arrive with open hands and open hearts.
Qualifications
- Effective communication skills.
- Strong organization skills.
- Experience working with Microsoft Office suite.
- High-energy and passion.
- Previous recruiting experience.
- Hospitality experience plus.
- Bachelor’s degree.
- Five years for food and beverage experience required
- Minimum two years progressive management.
The Charleston Place is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.