Lead Server

Job Overview

We are seeking an energetic and dedicated Lead Server/Trainer to elevate our dining experience and foster a vibrant, guest-focused environment. In this pivotal role, you will lead by example in delivering exceptional service, training new team members, and ensuring smooth restaurant operations. Your passion for food, beverage, and hospitality will inspire your team to excel while providing memorable experiences for our guests. This position offers an exciting opportunity to showcase your leadership skills, culinary knowledge, and customer service expertise in a dynamic restaurant setting.

Responsibilities

• Lead and motivate the serving team to deliver outstanding guest service with enthusiasm and professionalism.
• Train new servers on POS systems such as Aloha POS and Micros POS, ensuring they are confident in order entry, processing transactions, and upselling techniques.
• Oversee food and beverage service, including cocktail and spirits service, wine knowledge, and food handling procedures to maintain high standards of quality and safety.
• Manage guest relations by addressing concerns promptly and ensuring a welcoming atmosphere that encourages repeat visits.
• Assist with daily restaurant operations including cash handling, processing sales transactions via POS systems like OpenTable, and maintaining sanitation standards.
• Support the team in food preparation, bussing, serving, and beverage service to ensure efficient workflow during busy hours.
• Promote sales through upselling strategies while maintaining a focus on food safety, proper sanitation, and responsible alcohol service.

Qualifications

• Proven experience in food service or restaurant environments with a strong background in fine dining or casual dining settings.
• Demonstrated leadership skills with previous experience training or supervising staff as a server or host/hostess.
• Extensive knowledge of POS systems such as Aloha POS, Micros POS, and OpenTable for sales transaction processing.
• Strong understanding of beverage programs including cocktail preparation, spirits knowledge, wine expertise, and drink service.
• Excellent customer service skills with the ability to handle guest concerns professionally and efficiently.
• Ability to manage time effectively during high-volume periods while maintaining attention to detail in food safety, sanitation, and food handling practices.
• Basic math skills for cash handling, sales calculations, and inventory management.
• Culinary experience or kitchen familiarity is a plus to support food prep and coordination with kitchen staff.
• Knowledge of food industry standards related to sanitation, food safety regulations, and proper serving techniques.

Join us as a Lead Server/Trainer where your passion for hospitality will shine! Be part of a team committed to delivering exceptional guest experiences while developing your leadership skills in a lively environment that values energy, professionalism, and excellence.

Pay: $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $13